Combine accounts on one bill?

[ramarian]

I have been a Rogers Wireless customer for many years.  I have just switched to Rogers as my provider for Internet and TV.

In MyRogers, my accounts are linked. My Wireless bill date is around the first of the month.  I just received my first bill for the Internet & TV  with a date for Feb 20.

Going forward will I still have two separate Rogers bills?  Is there a way that  the accounts be combined onto one bill so that I can just pay the whole thing once a month?

***Edited Labels***

[asturias7 · Accepted solution]

The only way, that I know of, is to have all Rogers services bundled... which should, usually, also save you money. You should call Rogers or try via Live Chat and see if they can bundle everything, which would also mean that you would have only one account (and account number) and the other should (hopefully) be deleted. Thus, one bill with all services bundled, on one single account.

[ramarian]

Well I will live with it as it is.  I just updated my Wireless account to a new two year contract and then added the Internet/TV account about a week later. I was not ready to get the Internet/TV at the time when updating my Wireless. I am getting good discounts on both accounts so I will just leave it be and see about combining things after the two year contracts.

[shane24]

It makes no sense and it's stupid and annoying but I think Rogers just does this no matter what.  I have cable and internet and two mobile lines that were on separate bills before I left and switched to Bell for a year and specifically requested that they all be put on the same account number when I switched back but for some stupid reason I still have to separate accounts to deal with.  I hate that they do this and if I switch back to Bell I'm not coming back for entirely this reason.  I'm fully aware that it's irrational to say that but just put my accounts on the same. bill, why can't it be done?