09-26-2023 08:59 PM - last edited on 09-26-2023 09:19 PM by RogersZia
Hi there. I’m wondering if I add a channel package (specifically TSN) and cancel it after 5 days (after the sporting event is over), will I be charged the full $18/month for the package? Or will it be prorated for the five days I have the package? Tried to call to get an answer but the hold is 2+ hours! Thanks.
***Edited Labels***
09-28-2023 09:09 PM
Hello, @aet847.
Thank you for your post, and welcome to our Community. Such a long hold can be painful; could you connect with the support? Typically, a channel or theme pack is not added for five days. You may get charged for the full month. Let us know if you have further questions.
Cheers,
RogersMoin