My number got changed due to website lagging

[Souravsaab6]

Hi yesterday night my phone number got changed due to rogers website lagging issue . I tried calling rogers CSR multiple times but no help they said I have to call business line as I have small business account and business Csr are closed . Is there any other way to get my number back?

[RogersYasmine]

Greetings @Souravsaab6!

Welcome to the Rogers community and thanks for taking the time to post your issue. 🙂

May I please clarify, what is it that you were attempting to do when the website started to lag? I'm just curious as to how it ended up in a telephone number change? 

If you didn't mean for this to happen, we can certainly have a closer look to see if your old number is retrievable. Please send us a PM @CommunityHelps to get started. For more information on how our Private Messaging system works, please check out our blog.

Thank you,

RogersYasmine