I had gotten an apple watch from best buy with my rogers account, now days later when I see my bill, I have a Samsung watch also added on there for some reason, a device that I had never opted for or even bought was on my account! Why? The device how...
I added RDS ( French TNS ) when I signed up with Rogers in March but I much prefer TNS which I added recently ; so how do I get rid of RDS? ***Edited Labels***
It is not acceptable to be told it will take one week for a repair technician to come fix the internet. *Added Labels*
Can tv service alone be suspended while the owner is in hospital? ***Added Labels***
Hello, Could someone please confirm that I may add an iPad to my existing share everything plan as a data only device? I called Rogers three times and visited the store once. One Rogers person confirmed that I can add a device on a monthly basis for ...
Spent hours but no one at Rogers can provide information how to activate services under a Condo bulk agreement account. They keep shuttling from Ignite to Internet to Cable to New Construction Division after taking all the information. No one will pr...
hi, is anyone having problem getting the new samsun galaxy watch 6 in ottawa ive been trying to the new watch 6 since the launch chatted in live chat and called in store no luck pls i want it **Labels Added**
First of all I got scammed by rogers agent store at Point Claire that offering me the cheapest plan using my loyalty points, he told me that I can upgrade with new Samsung phone and free accessories that I don't want it for sure ( phone case, charger...
I have big issue of installation, and i called the customer service many times and it seems nobody take care of my case. i have kicked back and forth through different departments , only to know that my case has been filed and got an case number, one...
Id like to say that it wasnt a very friendly experience at the great northern rd store today. Not very friendly people ***Added Labels***
As a Rogers user for over 12 yearsI have been trying for over 12 months to get any semblance of order and customer service. My billing includes fees for items I don't have, services not provided, Suspension fees without any notice on both Cell and Da...
Hi, I purchased a new phone last month through the online rogers store and received my new Samsung s23 around August 16. My old phone was purchased with upfront edge financing, like with the new phone. But, I never received the return kit for the old...
My plan details give me wrong info. Monthly data amount is supposed to be 75 GB, but it shows 75 MB. ***Edited Labels***
I'm currently in the process of setting up automatic payments using my Amex card. However, I've encountered an issue where, after entering my credit card number, the field displays 'undefined.' I've carefully checked my information multiple times and...
Hello everyone, I've encountered an issue with collection charges on my credit file. Despite all my accounts being at a 0 balance, I seem to have incorrect collection charges listed. What would be the best course of action to resolve this? Should I c...
I was supposed to get my wifi installed on the 31st August evening but I suddenly received an email which said my account has been cancelled. When I called tech support they said it’s because of fraud subscriptions. I don’t understand how they decide...
I recently upgraded my ignite bundle and got 3 months promo offer for Apple tv+, so how can I start viewingApple + ?? *Added Labels*
When i try to add unit 1 on my address rogers website doesnt recognise the address. How do i fix that? **Labels Added**
Received email advising that the changes I made to my mobility account were in effect. The change was to delete $5 credit Aug 27 then add $5 credit same day. I made NO changes myself & what was done makes no diff to my cost so am puzzled why this was...
Is Rogers available in Victoria Harbour and if I’m moving from Barrie can I put my account on hold? **Labels Added**
