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Forum Posts

Is this why Rogers is decommissioning older boxes?

Found out something rather interesting.  I don't know if this applies to Rogers since they never used CableCARDs, but apparently this is a problem with older SA boxes.  It is kind of a Y2K issue.   'Time warp could cause millions of old 'PowerKEY' se...

wayner92 by I'm a senior contributor
  • 4388 Views
  • 18 replies
  • 0 likes

Unable to subscribe to new channels using NextBox 4K UHD PVR

There was a time when it was possible to add new channels using NextBox 4K UHD PVR; by navigating to Settings - Apps - Get MORE TV.  For approximately the past two years, we are presented with the following message when attempting to subscribe to new...

A.M. RESTART, REBOOT of Digital TV

A.M. Restart, Reboot of Digital TV.   The am early morning Digital TV restart, reboot interfere's with reasonable enjoyment of Rogers Communication Digital TV subscription. Digital TV restart reboot in am substantially interfere's with my enjoyment o...

jonjaymcc by I'm here a lot
  • 1214 Views
  • 4 replies
  • 0 likes

Screen saver won’t stay on Animals

Ever since the last software update the Ignite TV screen saver keeps cycling between Animals and Entertainment when I have it set to Animals. Support has been clueless and useless.   *** Edited Labels***

mascf1 by I'm a reliable contributor
  • 1211 Views
  • 3 replies
  • 0 likes

Automatic Box Reauthorization

Greetings, What happen to the automatic box reauthorization?  In the past when I needed one of my set-top box reauthorized,  I call 1-866-894-9962, follow some prompts and my box is back in action.  Now that 1-866 directs me to an agent, where I have...

Is my Nextbox busted?

All the recordings in my Nextbox just disappeared. I can schedule a new recording, but it won't record. And I cannot pause, rewind or FF any live programs. Changing channels and search work fine. There are no weird sounds coming from the Nextbox.Does...