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Forum Posts

AMC Gone Black Again

Well here we go again.AMC was black on Sunday and it is still black today.Exactly similar to the last time on 10-14-2023.The diagnostics are good but no picture.As far as I can tell there are no other channels,at least the ones I watch,that have this...

a084299 by I plan to stick around
  • 213 Views
  • 4 replies
  • 0 likes

Lost many TV channels

On Wednesday I lost about half may channels,  all of them on the upper 700Mhz spectrum as show on the STB diagnostics screen. I phoned the useless Rogers support line saying all the old non Ignite boxes are not supported so they won't to bother on se...

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emveepee by I'm here a lot
  • 649 Views
  • 9 replies
  • 0 likes

Rogers Digital Cable -- Some Channels Black Screen

Thought I would write to describe what happened on my Rogers Digital Cable TV. A week ago Friday morning, a number of channels were just showing black screen. And the selection of which ones were black screen seemed to change from time to time. Most ...

Ontario by I plan to stick around
  • 323 Views
  • 1 replies
  • 0 likes

Channels Temporarily Off Air

It seems on a regular basis that additional channels we are paying for post the Temporarily Off Air, Check back later screen.  It happens most weekends and is becoming an issue.   W HD being one of them.  I would like to have an explanation of why so...

Randy7 by I've been around
  • 498 Views
  • 1 replies
  • 2 likes

Ignite TV Issues

We have had issues for weeks with our TV screen freezing, turning black and going off and on. Our first thought was we needed a new HDMI cord, we have since replaced this cord 3 times!!!! To no avail ! The TV will work for awhile but then it starts d...

1_25n by I've been here awhile
  • 865 Views
  • 3 replies
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Oct 25, 2023 Rogers service out for hours

I tried calling Rogers Technical support last night Oct 25, 2023 to report TV trouble and could not even get to report it because the phone recording said that due to increased volume my calls could not even be answered! I was left without service fo...

socagirl2 by I'm here a lot
  • 4296 Views
  • 9 replies
  • 1 likes

AMC Gone Black Again

Yesterday,AMC was black screen.I have had problems with this channel before.This time I haven't seen a problem on other channnels.When I checked the diagnostics,the signal strength was good,but no picture.I have now started looking at options on Bell...

a084299 by I plan to stick around
  • 473 Views
  • 2 replies
  • 0 likes

Channels Offline

All channels not available ?????   *Added Labels*    

Francesco1 by I've been here awhile
  • 583 Views
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TV Outage Continued in Markham

This is my third day without TV service from Rogers. I'm in Markham. I'm asking for compensation from Rogers.     ***Edited Labels***

kfung368 by I've been around
  • 381 Views
  • 1 replies
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Resolved! Cable Channels Blacked Out in Oshawa

Ignite TV cable channels are blacked out in Oshawa for the last 15 or so minutes.  Internet and phone are working fine.  Is anyone aware of problem and will it be fixed soon?         ***Edited Labels***

Resolved! CTV Stations

Anyone having issues with the CTV stations? Just recently sometimes we get them & sometimes we don't. The screen is just black.     *Edited Labels***

Cindy66 by I'm here a lot
  • 954 Views
  • 3 replies
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Poor in house cable line to upstairs

Have had many channels "black out" at any given time. Watching one minute, change channels, then come back seconds later, and the channel is blacked out. Usually lasts a few minutes, to approx. 1/2 hour or so.  Blacks out many other channels at the t...

1steve by I plan to stick around
  • 750 Views
  • 3 replies
  • 0 likes

Resolved! Warning: Don't Record anything If your area has a Legacy TV outage

There's a known outage in my area (Toronto). as of 7am, all my digital legacy channels are now black (except for Lobby channel, and VOD) and no audio options exist via Info button.The good news is that all previously recorded programs on the PVR will...

mebe by I'm a trusted contributor
  • 717 Views
  • 3 replies
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Resolved! Stop Regional Blackouts

Can Rogers please stop the regional blackout’s of the Toronto maple leaf games in the Ottawa region.Why can I watch every other Canadian team and Seattle .vs. Arizona but I can’t watch the leaf games when it’s decided they are to be blacked out. I do...

BillBert by I've been around
  • 778 Views
  • 1 replies
  • 0 likes

Your World This Week loop

For the past four days, Your World This Week has a continuous, short loop promoting the channel, BBC Earth.  Your World This Week used to be a nice source of information as to what is currently on the platform, but is currently in an unwatchable stat...

Resolved! Blank Screen on Ch.484 HD Showcase...Again

Blank screen on an SDV channel ...once again, on both STB's. This time it is Showcase on channel 484, out  of the Scarlett Rd. headend, QAM frequency is 813Mhz. Other channels on same QAM frequency are working, no errors.   Please do not contact me a...

RRF1 by I plan to stick around
  • 1131 Views
  • 11 replies
  • 0 likes

Cable Problems

Hi, was wondering if anyone out there, has cable problems.  It has been almost three months when we were slowly loosing channels that go black and it would last a few minutes.  Now Aug 22, it is getting a lot worse, about half of my station go black ...

barb67 by I'm here a lot
  • 6751 Views
  • 25 replies
  • 1 likes

More Blank SDV Channels HDSHO (484) and SCIFI(575)

After 3 days of severe macroblocking on HDSHO and other SDV channels (which was finally fixed early Monday morning during the maintenance window) this morning I get up to more blank channels. Same characteristics as always...QAM frequency makes no di...

RRF1 by I plan to stick around
  • 735 Views
  • 3 replies
  • 0 likes

CityTV Toronto HD picture problems for months

Last year, another poster mentioned that CityTV was randomly freezing, then showing a green or black screen. When that problem was eventually fixed, the problem came back, but now there is a different picture problem with the CityTV Toronto HD channe...

mebe by I'm a trusted contributor
  • 1414 Views
  • 6 replies
  • 0 likes

Blackscreen on one channel only

Note: Using customer owned PVR boxes: Approx. 5 days ago I stopped seeing channel 545 (CNN) only here in Ottawa. All other channels are fine. When I switch to that channel the screen is blank and there is no sound, but when I click on "info", the scr...

admin201 by I plan to stick around
  • 5700 Views
  • 63 replies
  • 0 likes