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Forum Posts

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property.   After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...

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Report an Issue with Outdoor Rogers Equipment

Hello Community,   Our technicians are always looking to spot and repair damaged equipment. If you do notice an issue or damage to Rogers-owned equipment outside of your home, you can always report it.   Find out how to identify and report damaged eq...

Resolved! Navigatr not showing primetime schedule

From Saturday August 26th 2023 to Tuesday August 29th, the prime time schedule only on my Rogers Navigatr here in Ottawa shows no information for every chanel.. This happens fairly often lately.Please correct. Thank you     ***Edited Labels***

Samosa by I've been here awhile
  • 1750 Views
  • 7 replies
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Firestick

My firestick which is about 3years old has stopped working. When I turn on the tv(LG smart tv,approx 4yearsold), just says no signal. Did all the usual things like unplugging and hitting the appropriate buttons,etc.. Anyone else having this issue? An...

Slimsloan by I've been here awhile
  • 157 Views
  • 3 replies
  • 0 likes

Maximum concurrent cloud recordings?

I'm using Rogers Cloud PVR service, I'm noticing that I'll see in scheduled recordings conflicts, seems to happen when there's a lot that turn up in the same time frame. When I had my own Nextbox at home I remember this, and it made sense to me becau...

The4Js by I plan to stick around
  • 525 Views
  • 11 replies
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Using Third Party Remote - Seniors With Dementia

Good Morning,   Wondering if anyone has used a simplified third party remote such as the "Flipper Big Button Remote" successfully with the new Shaw / Rogers Cable Boxes?   My father is struggling to use the current remote and the simplified option fr...

Frank8787 by I've been here awhile
  • 280 Views
  • 4 replies
  • 0 likes

Shaw Cable TV Charge

My mother got charged with "Shaw Cable TV BPY" for the 2nd month. But we don't subscribe to cable. Does anyone else have this issue??

wphilipg by I've been around
  • 168 Views
  • 1 replies
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Sound issues watching ctv

Is anyone having sound cuts from watching CTV Jimmy Fallon show or any other shows?

Resolved! Rogers On Demand not updated with any new shows since October 9th 2024

Is anyone else having problems accessing any new shows on Demand on the old cable system?  I have missed several shows over the past 2 weeks and nothing appears to be working at Rogers on their automated updates.  The last shows recorded for several ...

jan17 by I plan to stick around
  • 10624 Views
  • 29 replies
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Cfpl

Channel 09 , cfpl has been cutting in and out for more then a week.right now it’s off. Fix it! Is this a lack of maintenance on your part?    *Added Labels*

krimar by I'm here a lot
  • 584 Views
  • 6 replies
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Why can I not get Global on demand? It goes off into StackTV.

I could always go to Demand and get all the Global episodes of programs Now it switches me over to StackTV which I do no subscribe to. Has Rogers stopped carrying Global on demand?     ***Edited Labels***

GasFed by I've been here awhile
  • 1360 Views
  • 3 replies
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Resolved! Premium vs Ultimate TV channels

I have seen many posts about this topic but can't find the actual comparison.  Could someone please help me understand the channel offering under Ultimate TV and how that compares to the discontinued Premium that i have now?   **Labels Updated**    

aawolfe by I've been around
  • 697 Views
  • 1 replies
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Soccer

English soccer just moved from DAZN (which Rogers Ignite shows) to FUBO TV. Is Rogers going to link to this? If not, how do I get it through my Samsung smart TV? Help!     ***Added Labels***

Doug67 by I've been around
  • 3817 Views
  • 4 replies
  • 1 likes

Missing episodes

There's a new show on CBC called St Pierre and episode 1 was never available on On Demand yet episode 2 is available.Also new show called Animal Control on Fox is not available on demandAny idea why all episodes are not showing On Demand?Thank you   ...

KriataLad by I've been around
  • 355 Views
  • 1 replies
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Digital/Analog

We switched from Cable to Infinity in March last year and have two TVs connected. We have a third TV which we have rans off the old cable and we plugged it into a digital to anlog box to watch TV. However since switching from cable to Infinity we no ...

rgriffit by I plan to stick around
  • 239 Views
  • 1 replies
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Resolved! digital cable box after switching to Ignite

Hi, I just switched to Ignite TV. I'm wondering if my Nextbox or the older Explorer box will still work? I was going to run cable out to the garage and put one of them out there. Thanks 

Power cord for 9865HD PVR

Anyone or Rogers store in Ottawa have a spare power cord for a 9865HD PVR?   I am looking for one.   **Labels Added**    

RW12 by I've been here awhile
  • 1807 Views
  • 5 replies
  • 0 likes

Adding Sportsnet & TSN

I am an existing Shaw [and now sadly] Rogers customer and all I want to do is add Sportsnet and TSN back onto my tv package after a short hiatus because I see there is FA Cup football on tomorrow morning.BUT I cannot find any way to do it.It starts a...

Covergirl by I've been here awhile
  • 622 Views
  • 2 replies
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Missing stations

I am writing about our building cable account. Kingsley Manor supplied through the Lions Club.We recently had a fee increase and immediately afterwards, some of our channels were cut. Eg. 29 & 63.WHY?     **Added Labels**

Foxtail3 by I've been around
  • 287 Views
  • 1 replies
  • 0 likes

channel listings

please send me a list of channels for ignite premier for Caledon     ***Edited Labels***