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Forum Posts

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property. After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field te...

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Report an Issue with Outdoor Rogers Equipment

Hello Community. Our technicians are always looking to spot and repair damaged equipment. If you do notice an issue or damage to Rogers-owned equipment outside of your home, you can always report it. Find out how to identify and report damaged equipm...

Equipment Return

For those of you looking to return your rent to own cable and PVR boxes - don’t bother! I had store staff (multiple locations) tell me they are worth $50 each if given to “specific corporate stores”. I drove from Store to store and even had to waste ...

lisaforbes by I've Been Here Awhile
  • 380 Views
  • 6 replies
  • 0 likes

NextBOX 9865 no longer recording

HelloI just found the my NextBOX 9865 is no longer recording and all recorded programs have disappeared from the list. Otherwise, I can still watch TV.I press record and it displays “Program is being recorded” but its not recorded.I read some posts a...

oy by I've Been Here Awhile
  • 438 Views
  • 10 replies
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PVR recording display

Hi i used to see a picture of the recorded program and then underneath eg 3 new Now I see a separate picture for every time program is recorded. It no longer has one picture of the program and when you click on it all recordings of that program liste...

Selian139 by I've Been Around
  • 126 Views
  • 1 replies
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SA HD8300 PVR unable to tune some channels

I have a SA HD8300 PVR that was purchased from Future Shop perhaps 10 years ago, not rented. Has work well for many years. About a year or two ago, some of the channels stopped tuning. For example:494 TSN1495 TSN2496 TSN3500 SN505 SN506 SNWhen trying...

agrewalks by I've Been Here Awhile
  • 177 Views
  • 3 replies
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Digital Cable Boxes Keep Becoming Faulty.

Our condo signed a bulk contract a year ago. Not sure why they would sign a contract with something that was being phased out and replaced by ignite. Hence we are supplied with refurbished boxes which I need to replace about once a month. It is a rea...

acPK7 by I've Been Here Awhile
  • 313 Views
  • 4 replies
  • 1 likes

Resolved! Nextbox 4K PVR and Champion Plus URC2125 Remote

My Champion Plus URC2125 is different than the one that describes on the remote manual. The INFO button is marked as BACK, and the FAV button is marked as INFO. I wonder how can I get the favourite channel listing? **Labels Added**

phed by I've Been Here Awhile
  • 284 Views
  • 3 replies
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How do I record on a specific time slot with my 4K PVR?

Hi, I am new to 4K PVR. I have some questions about it. In the record settings, there is "New Episodes" and "All Episodes". What is the different? There is "This day of the week" and "Any day of the week", what is the different? I would like record o...

phed by I've Been Here Awhile
  • 154 Views
  • 1 replies
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Nextbox 3 HD bug - Scheduled Recording and PIP

I use a NextBox 3.0 HDPVR. I have encountered an annoying bug. Here are some steps to reproduce the problem: 1. Schedule a program to be recorded.2. When the program starts recording, switch the box to another channel.3. Open up Picture-in-Picture an...

Nick68 by I've Been Here Awhile
  • 342 Views
  • 3 replies
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Upcoming Update: Reprogramming Your PVR?

June 15th we're getting an update that will, for some reason, change some show titles. Just curious, why would show titles change? Is this in preparation for another life-altering process to our TV viewing? Any connection to the upcoming earth-shatte...

Cap07 by I'm a Reliable Contributor
  • 2225 Views
  • 15 replies
  • 1 likes

Which Digital Boxes Are Currently Supported?

Hi, Am thinking of possibly becoming a Rogers cable TV subscriber again. Do the following boxes still work on Rogers: HD Explorer 4250 Nextbox PVR3.0 Thanks, Stan ***Edited Labels***

Stan888 by I've Been Here Awhile
  • 1197 Views
  • 7 replies
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Is my Nextbox busted?

All the recordings in my Nextbox just disappeared. I can schedule a new recording, but it won't record. And I cannot pause, rewind or FF any live programs. Changing channels and search work fine. There are no weird sounds coming from the Nextbox.Does...

PVR list of recordings not accessible

I had called Rogers to cancel the cancellation request I had in for the end of the month. Agent said she had to reinput all my devices back on. One nextbox PVR which was the only rental said not authorized. That finally worked itself out but now erro...

Mgriv by I've Been Around
  • 515 Views
  • 1 replies
  • 0 likes