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Report an Issue with Outdoor Rogers Equipment

Hello Community. Our technicians are always looking to spot and repair damaged equipment. If you do notice an issue or damage to Rogers-owned equipment outside of your home, you can always report it. Find out how to identify and report damaged equipm...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property. After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field te...

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Resolved! Programming TV with 5-mode Remote

Hi, I've went through the steps for both the automatic and manual code-finding to set up my Rogers 5-mode remote and neither have worked. When I try to imput the four-digit code for the manufacturer, the TV thinks I'm imputting a channel I want to go...

leafs121688 by I've Been Around
  • 182936 Views
  • 101 replies
  • 0 likes

Resolved! Nextbox champion remote with LG tv

Has anyone been able to get input switching on the nextbox champion remote to work with a newer lg tv (LG C1 in my case). I had it working great with my Samsung Q80, but I can’t get it working with my new LG. I was able to get volume and power workin...

geoken2 by I'm Here A Lot
  • 83 Views
  • 5 replies
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Latest NextBox Terminal.

I have a Nextbox 3.0 Whole Home setup with 9865 HD PVR and 4642 HD boxes. The 4642 HD is terribly slow to respond to remote (changing channels, tv guide, play/rew/ff buttons). Is there a better model out there? Note: NOT interested in switching to ig...

SB28 by I Plan to Stick Around
  • 130 Views
  • 3 replies
  • 0 likes

TV Remote

Just got a new remote as the other one quit working. On some channels the remote enters the digit 5 after you punch in a channel selection. For example if you enter channel 79 the tv screen shows the 79 and then adds 5 to it so you go right to channe...

Resolved! 5 Button Remote Control App

Is there an app we can download for the 5 Button Remote Control? The previous version of Anyplace TV had some remote control functionality. If not, are there plans for one in the future? Thanks in advance. ***EDITED LABELS***

falcios by I'm a Regular
  • 358 Views
  • 1 replies
  • 0 likes

Harmony Remotes Will No Longer be Manufactured by Logitech

This has been rumour for a while, but it's now confirmed by Logitech: https://support.logi.com/hc/en-us/community/posts/1500000658341 "While Harmony remotes are and continue to be available through various retailers, moving forward Logitech will no l...

57 by Resident Expert
  • 673 Views
  • 5 replies
  • 2 likes

Remote Control - Battery Drain

good morning in the last 3 to 4 months I’ve been going through a lot of batteries for the remote I have to change the battery at least once a week it’s not normal ***EDITED LABELS***

Sony Remote No Longer Working

I have a Sony Bravia 2017 installed on the wall. The Rogers box is around the corner, out of sight. I used the Sony remote exclusively for 2 years. A month ago the Sony remote stopped changing channels and I could not access the tv guide. The install...

linnie by I've Been Here Awhile
  • 616 Views
  • 3 replies
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Guide & List not working

My Guide & List buttons are not working. I have rebooted with no success. Anyone else having trouble today? *** Edited Labels ***

Jack22 by I Plan to Stick Around
  • 581 Views
  • 2 replies
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Pairing a Bose Solo 5 soundbar with Rogers 1056B03 remote

Hopefully there is a code for this soundbar - I can 't find it. To usual invitation to go urcsupport.com is a non/starter: the only options there are 1056A03 and 1056B04... So which pairing code would result in the remote's PWR button to turn ON/OFF ...

z- by I Plan to Stick Around
  • 1072 Views
  • 1 replies
  • 0 likes

Slow remote response time with Nextbox 8642hd

Hi, I have a Nextbox 8642hd and the wife and I have just about had it with the slow response time of the remote, it's really ridiculous now. Will going to a 4K box help? **Added Labels**

lynx002ca by I've Been Here Awhile
  • 1092 Views
  • 3 replies
  • 0 likes

Nextbox 4K PVR skip forward

We switched to Nextbox 4K PVR from Nextbox 3.0. Skip forward does not work now. Am I missing something?

gregneff by I Plan to Stick Around
  • 483 Views
  • 1 replies
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NextBox set to Variable but volume doesn't change

Hi! I have a NextBox 4K box connected to an RCA 4K TV (Model No. RTRU5028-CA) into HDMI1 (ARC). I also have a Samsung DVD/Blu Ray player connected to the TV into HDMI2. In order to simplify things (so I can get audio from all the devices connected to...

mskinna181 by I've Been Here Awhile
  • 2024 Views
  • 5 replies
  • 0 likes

Remote control swap

My remote control broke how can I get a new one with covid 19 going in? ***Edited Labels***

Beth68 by I've Been Here Awhile
  • 7275 Views
  • 10 replies
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Does the Netxbox remote work with Skyworth TV G2A series?

I am trying to pair the remote a recently purchased Skyworth 58G2A300 TV. I have tried with the URC-2125BC0-BX as well as the URC-1056B03 remotes with no success The automatic search does not connect, and going the codes provided by urcsupport do not...

ra12 by I've Been Here Awhile
  • 1162 Views
  • 4 replies
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Resolved! URC2125B0-BB (RF Remote) won't control STB

Hello all. I'm stuck. I recently setup an additional PVR (9865), and am using this RF remote for the first time. Upon boot, the remote controls the PVR just fine. I then followed the instructions on the back of the remote, for quick setup of the TV. ...

Holmes by I Plan to Stick Around
  • 2576 Views
  • 6 replies
  • 0 likes

Program Code for TCL TV?

I'm using the 4-button remote: CHAMPION PLUS URC2125B0-BBI have the 65" TCL Model: 65S425 TV.urcsupport.com gives me codes 2434 and 3183I've tried everything, auto and manual code entry and can't get the remote to control the tv.the thing is i follow...

clockwork58 by I Plan to Stick Around
  • 9443 Views
  • 21 replies
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Looking for a simple replacement universal remote

Hope I can get an answer here. Like to get some suggestions for a simple remote. I have elderly grandparents that grew up with a relatively simple analog crt tv. Now they have a rogers cable box and a flat screen. The supplied rogers remote does perf...

Resolved! Picture-in-Picture

I'm not sure if anyone else has experienced this and I haven't seen it posted. I have the nextbox3.0 in my living room attached to a 60" LG 4k smart TV controlled by the new remote. I have 2 other HDTVs in the house connected via whole-home with what...

Dllevine by I Plan to Stick Around
  • 14762 Views
  • 36 replies
  • 0 likes

Resolved! New Rogers RF remote

https://www.rogers.com/web/support/tv/remote/416?setLanguage=en Have yet to pick one up myself.. but will possibly try this week. Its an RF remote, so it doesnt need line of sight.This will be a great asset to people wanting to set up a home theatre,...

Gdkitty by Resident Expert
  • 44793 Views
  • 335 replies
  • 1 likes