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Forum Posts

TV pixelation problem

I've a had a recurring TV pixelation problem for years now. It's a Rogers problem at their end.Can someone from maintenance fix the signal strength in the Twenty Seventh Street and Shamrock Ave area in Long Branch. Still have cable/Nextbox 9865. Had ...

adm7007 by I plan to stick around
  • 2452 Views
  • 17 replies
  • 0 likes

Overcompressed poor quality picture

Seems the picture quality on my favorite shows keeps becoming poorer and poor. Why does one of the most watched shows, like survivor, make me feel like I'm watching something in 480i resolution. I know it's all about the compression and band with the...

Resolved! KTLA frequent Audio glitches - Legacy TV

I noticed yesterday that KTLA (ch. 572, Digital Legacy TV) is having frequent Audio glitches that last between 1-5 seconds each, and can block out complete words that make things harder to follow.There can be multiple concecutive glitches, or one gli...

mebe by I'm a trusted contributor
  • 1209 Views
  • 4 replies
  • 0 likes

CityTV Toronto Intermittent Glitching

Digital Legacy TV - CityTV Toronto HD (channel 7) is back one again with brief (about 3-5 seconds) and intermittent video/audio glitches.I noticed one glitch during my recordings of Americas' Got Talent, and today's Bob Barker special. Both were simu...

mebe by I'm a trusted contributor
  • 788 Views
  • 2 replies
  • 1 likes

Cable issues

Cable issues for over a week. Sone channels not working at all. Others look like pixels. Entire street complaining of same yet Rogers reporting No Issues.   *Added Labels*

Mp1967 by I've been around
  • 566 Views
  • 1 replies
  • 1 likes

Poor in house cable line to upstairs

Have had many channels "black out" at any given time. Watching one minute, change channels, then come back seconds later, and the channel is blacked out. Usually lasts a few minutes, to approx. 1/2 hour or so.  Blacks out many other channels at the t...

1steve by I plan to stick around
  • 1264 Views
  • 3 replies
  • 0 likes

CityTV Toronto HD picture problems for months

Last year, another poster mentioned that CityTV was randomly freezing, then showing a green or black screen. When that problem was eventually fixed, the problem came back, but now there is a different picture problem with the CityTV Toronto HD channe...

mebe by I'm a trusted contributor
  • 1996 Views
  • 6 replies
  • 0 likes

Channel not working on PVR

We have 1 PVR and 2 regular HD cable boxes. We are NOT on Ignite.27 & 263 are where we normally find W Network. The channels appear fine on the 2 regular cable boxes but on the PVR, we either get an extremely pixelated frozen image or just a black sc...

TpBoomer by I've been here awhile
  • 1081 Views
  • 2 replies
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Resolved! The information bar at the bottom is flickering

When watching TV, the information bar at the bottom of the TV screen is flickering. You can see what I mean here https://www.youtube.com/watch?v=lKPi8aVO9F8    Is this a problem with my TV or is it a problem with Rogers cable?   *** Edited Labels ***...

User1981 by I've been here awhile
  • 845 Views
  • 2 replies
  • 0 likes

Issues with Internet and Digital TV

We've been experiencing worsening intermittent issues with our Internet and Digital TV services for the last couple of months.  All of the symptoms we see are intermittent.  Our cable is normally buried, although we currently (for past month) have a ...

GWD by I plan to stick around
  • 3720 Views
  • 16 replies
  • 0 likes

Fox News Keeps Freezing (My Channel 181)

A home with two TV's and two 4642HD NextBoxes.   Over the past few months FoxNews has been randomly freezing on an image and recovering 30-60 seconds later.  When this happens, it happens on both TV's at the same. Rebooting the NextBoxes does not cle...

equalizer by I've been here awhile
  • 2470 Views
  • 1 replies
  • 1 likes

Terrible TV/Phone/Internet, Lousy Support

We have been experiencing terrible internet connections and black screen on many channels and my home phone was out of service more times than it worked since October 2020 when I first called Rogers about this and the tech on the line tried to reset ...

Spart by I've been around
  • 1144 Views
  • 1 replies
  • 0 likes