Shortly after upgrading my Bell Fibe Internet Service in mid-August,I received the following letter from Rogers. It's time to upgrade your equipment Thank you for being a valued Rogers customer for so many years.We're grateful for your loyalty and co...
I have about a dozen old digital cable boxes - SA3200, SAS3250HD, SA4250HD, SA8300HD and some Nextbox boxes. I own all of these boxes - none were rented from Rogers. Several of these boxes will be deactivated on April 30, and the others can no long...
Anyone else having digital TV NextBox problems? I have three of them, two 4642HD's and one 9800 PVR. Yesterday (Thursday the 6th) we woke up to find the two 4642HD boxes stuck on -01- after being rebooted, which I guess occurred during the usual nigh...
Hi, Lately, for some reason, whenever I try to record TV shows using my Nextbox 4K, it only records portions of shows (i.e. records 20 minutes of a one hour show). For example, last Friday I scheduled to record 2 shows at the same time (Dateline an...
Just got a new (or likely refurbished Nextbox). Got it all hooked up. TV has picture/sound for about 5 seconds, then loses both for 5 seconds, in a continuous ongoing cycle. Tried using other HD inputs but no change. Other devices hooked up to th...
I recently bought a used NEXTBOX 3.0 9865HD and am looking for a PDF of the ROGERS ENHANCED GUIDE or any other instruction manual (not the QSG) for that box. Among other questions, I find it hard to see the blue coloured time-of-day display on this...
For the past week or so, I've noticed the CBC News Network (Ch. 26 and 544 for me) has been out of sync. The video lags significantly behind the audio. It only affects this channel and only the actual broadcast (i.e., the commercials are not out o...
Hi there. Late last year we switched to the new Rogers Ignite receivers . My question, is what to do with the old NextBox receivers? I have one 3.0 and two 2.0 receivers. Does Rogers take these back if I bring them in? Please let me know what you'v...
Last time I tried a year ago, it was never able to upload software after the replacement drive was physically installed. It was stuck in a pending state waiting for something from the network. No help from Rogers. ***Edited Labels***
Seems the picture quality on my favorite shows keeps becoming poorer and poor. Why does one of the most watched shows, like survivor, make me feel like I'm watching something in 480i resolution. I know it's all about the compression and band with the...
I have Rogers cable internet and TV with a Nextbox 9865. I connected a cat6 network cable from the Nextbox to TV and it won't connect to the internet. I chose wired connection. There's one green and one amber light on the Nextbox ethernet port when t...
Hello, I have a new QLED Samsung 65" tv with Rogers Cable (Nextbox 8642) which has intermittent audio sync issues. It happens with live tv, and not all the time. However once it starts it doesn't correct; might be fine next time I start tv, but no gu...
Hi, Am thinking of possibly becoming a Rogers cable TV subscriber again. Do the following boxes still work on Rogers: HD Explorer 4250 Nextbox PVR3.0 Thanks, Stan ***Edited Labels***
I just Lost all recorder shows on my next box (was only around 52%full) and have also lost the ability to record whether scheduled or manual record (press record while watching a show) ***Edited Labels***
Just had change from NextBox to new system. Technician says there was a rebate on the NextBox. However, at the store, they said there was no such thing avaible. Somebody make up their minds. I left the NextBox and accesories at the store since you ...
My nextbox displays -01- how do i reboot? ***Edited Labels***
Have had many channels "black out" at any given time. Watching one minute, change channels, then come back seconds later, and the channel is blacked out. Usually lasts a few minutes, to approx. 1/2 hour or so. Blacks out many other channels at the t...
There's a known outage in my area (Toronto). as of 7am, all my digital legacy channels are now black (except for Lobby channel, and VOD) and no audio options exist via Info button.The good news is that all previously recorded programs on the PVR will...
I've been having this cable TV problem for over two years now with the picture breaking up or pixalated on certain channels. 1,3,8,20,62,57 Rogers fixes the problem and it works for several weeks or over a month then the problem starts again. Last ye...
I'm not too techy but I've been wrestling with an issue of missing channels for a couple of weeks. I will note that we are on Digital and not Ignite. We have two older boxes. A Scientific Atlanta - 4250HD and a PVR. We own both boxes. They have serve...