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Resolved! NextBoxes kicked off the network

Anyone else having digital TV NextBox problems? I have three of them, two 4642HD's and one 9800 PVR. Yesterday (Thursday the 6th) we woke up to find the two 4642HD boxes stuck on -01- after being rebooted, which I guess occurred during the usual nigh...

FredGarvin by I plan to stick around
  • 8315 Views
  • 22 replies
  • 1 likes

What do I do with old digital boxes (in Toronto)?

I have about a dozen old digital cable boxes - SA3200, SAS3250HD, SA4250HD, SA8300HD and some Nextbox boxes.  I own all of these boxes - none were rented from Rogers.  Several of these boxes will be deactivated on April 30, and the others can no long...

wayner92 by I'm a reliable contributor
  • 1312 Views
  • 18 replies
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Nextbox 4K PVR...Incomplete/Partial Recordings

Hi,   Lately, for some reason, whenever I try to record TV shows using my Nextbox 4K, it only records portions of shows (i.e. records 20 minutes of a one hour show). For example, last Friday I scheduled to record 2 shows at the same time (Dateline an...

JLG1956 by I plan to stick around
  • 4565 Views
  • 35 replies
  • 0 likes

NextBox

Just got a new (or likely refurbished Nextbox).  Got it all hooked up.  TV has picture/sound for about 5 seconds, then loses both for 5 seconds, in a continuous ongoing cycle.  Tried using other HD inputs but no change.  Other devices hooked up to th...

WPS by I've been here awhile
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  • 8 replies
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Resolved! ROGERS ENHANCED GUIDE for Nextbox 3.0 9865HD

I recently bought a used NEXTBOX 3.0 9865HD and am looking for a PDF of the ROGERS ENHANCED GUIDE or any other instruction manual (not the QSG) for that box.   Among other questions, I find it hard to see the blue coloured time-of-day display on this...

dogmusic1 by I've been here awhile
  • 718 Views
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Resolved! CBC News Network: Audio/Video out of sync

For the past week or so, I've noticed the CBC News Network (Ch. 26 and 544 for me) has been out of sync. The video lags significantly behind the audio.    It only affects this channel and only the actual broadcast (i.e., the commercials are not out o...

oho by I've been here awhile
  • 1351 Views
  • 3 replies
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Resolved! What to do with old NextBox receivers?

Hi there.   Late last year we switched to the new Rogers Ignite receivers . My question, is what to do with the old NextBox receivers? I have one 3.0 and two 2.0 receivers. Does Rogers take these back if I bring them in? Please let me know what you'v...

Radar2000 by I plan to stick around
  • 5402 Views
  • 20 replies
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Resolved! Anyone successfully replaced the hard drive in 9865 PVR in 2022 ??

Last time I tried a year ago, it was never able to upload software after the replacement drive was physically installed. It was stuck in a pending state waiting for something from the network. No help from Rogers.      ***Edited Labels***

DE_ by I plan to stick around
  • 1811 Views
  • 4 replies
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Overcompressed poor quality picture

Seems the picture quality on my favorite shows keeps becoming poorer and poor. Why does one of the most watched shows, like survivor, make me feel like I'm watching something in 480i resolution. I know it's all about the compression and band with the...

Resolved! Can't connect Samsung series 6 TV to internet with Nextbox 9865

I have Rogers cable internet and TV with a Nextbox 9865. I connected a cat6 network cable from the Nextbox to TV and it won't connect to the internet. I chose wired connection. There's one green and one amber light on the Nextbox ethernet port when t...

adm7007 by I plan to stick around
  • 911 Views
  • 6 replies
  • 0 likes

New Samsung QLED TV Intermittent Audio Sync Issue with Live TV

Hello, I have a new QLED Samsung 65" tv with Rogers Cable (Nextbox 8642) which has intermittent audio sync issues. It happens with live tv, and not all the time. However once it starts it doesn't correct; might be fine next time I start tv, but no gu...

jdiesel23 by I'm here a lot
  • 3285 Views
  • 10 replies
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Which Digital Boxes Are Currently Supported?

Hi,   Am thinking of possibly becoming a Rogers cable TV subscriber again. Do the following boxes still work on Rogers: HD Explorer 4250 Nextbox PVR3.0   Thanks, Stan       ***Edited Labels***

Stan888 by I've been here awhile
  • 11603 Views
  • 27 replies
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Lost All Nextbox Recordings - Unable to Record New Shows

I just Lost all recorder shows on my next box (was only around 52%full) and have also lost the ability to record whether scheduled or manual record (press record while watching a show)       ***Edited Labels***

Bannick by I've been around
  • 611 Views
  • 1 replies
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NextBox Trade In Credit

Just had change from NextBox to new system. Technician says there was a rebate on the NextBox. However, at the store, they said there was no such thing avaible.  Somebody make up their minds.  I left the NextBox and accesories at the store since you ...

xmas by I've been around
  • 578 Views
  • 1 replies
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Poor in house cable line to upstairs

Have had many channels "black out" at any given time. Watching one minute, change channels, then come back seconds later, and the channel is blacked out. Usually lasts a few minutes, to approx. 1/2 hour or so.  Blacks out many other channels at the t...

1steve by I plan to stick around
  • 1051 Views
  • 3 replies
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Resolved! Warning: Don't Record anything If your area has a Legacy TV outage

There's a known outage in my area (Toronto). as of 7am, all my digital legacy channels are now black (except for Lobby channel, and VOD) and no audio options exist via Info button.The good news is that all previously recorded programs on the PVR will...

mebe by I'm a trusted contributor
  • 939 Views
  • 3 replies
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Picture Breaking up/Pixelated

I've been having this cable TV problem for over two years now with the picture breaking up or pixalated on certain channels. 1,3,8,20,62,57 Rogers fixes the problem and it works for several weeks or over a month then the problem starts again. Last ye...

adm7007 by I plan to stick around
  • 1356 Views
  • 1 replies
  • 0 likes

Missing Channels on Legacy

I'm not too techy but I've been wrestling with an issue of missing channels for a couple of weeks. I will note that we are on Digital and not Ignite. We have two older boxes. A Scientific Atlanta - 4250HD and a PVR. We own both boxes. They have serve...

DJD2 by I've been here awhile
  • 1585 Views
  • 3 replies
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Explorer 4250/4290 and flashing bypass LED icon

Greetings Experts,   Like to lean on your knowledge.  Had a little scare this morning.  My explorer 4250  (aka SD4290) was off.  I unplugged the power cord, waited a minute, plugged it back it and nothing.  I did not get the power on clicking noise. ...