Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property. After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field te...
Hello Community. Our technicians are always looking to spot and repair damaged equipment. If you do notice an issue or damage to Rogers-owned equipment outside of your home, you can always report it. Find out how to identify and report damaged equipm...
Last night there was no signal on AMC and I couldn't watch The Walking Dead.Today again there is no signal only a black screen.What happened to AMC? ***Edited Labels***
CTV OnDemand hasn't been updated in well over a month. My DVR failed to record a show and I've been checking every few days ever since. Other channels seem to be updating fine, eg city, global. There's a an archived post from a few years ago mentioni...
I have noticed that the broadcast of free preshows on Sportsnet Pay Per View (channel 348) ends 8-10 minutes early; with the screen first turning entirely black and then the standard message shown: "This PPV event will start in (time)". The broadcast...
Anyone not able to see the Italian channels today? ***Added Labels***
These days are spent watching quite bit of CNN.But the picture quality is intolerable.With every scene change the picture goes blurry and then slightly clears a second later.It is time for Rogers to stop giving it's subscribers the bare minimum quali...
This happens quite regularly but has been off for me in London, ON since about 9am this morning
Why is Rogers putting the feed from CTV over the NBC channel. When I got NBC I expect to see an NBC feed, Not a CTV feed. ***Edited Labels***
I am in Ottawa and pay for the CTV New Channel (17) in my channel lineup. When I go to the CTV website and try to access the content it asks me to login - which I do via Rogers but then it tells me my access is denied - Unauthorized channel? Can some...
My Champion Plus URC2125 is different than the one that describes on the remote manual. The INFO button is marked as BACK, and the FAV button is marked as INFO. I wonder how can I get the favourite channel listing? **Labels Added**
HDA&E has been in 2 channel audio mode for more than a week, instead of the usual 5.1 mode. ***Added Labels***
I access Crave OnDemand through Channel 100 on Rogers. I can see episodes 1,2,3 and 5, but not episode 4 which came out the same day as episode 5. Using Search function also doesn’t find it. Any suggestions? *** Edited Labels***
Unable to get W station this afternoon in New Brunswick working this morning ***Added Labels***
Here's our issue: For the past two weeks (and periodically over the past several months), the feed from CBC Ottawa (channels 514 and 008 here in Ottawa) is simply not there: the screen is blank and there is no sound, but when I click on "info", the s...
I subscribe to the French NHL Centre Ice package (on Digital TV) in order to see "regional" Montreal games, carried on RDS, that are otherwise blacked out in southern Ontario. This package also includes Ottawa games, usually broadcast on RDS or (if a...
Regarding Rogers digital TV, for the past several days channel 309 only accesses Crave on Demand, the HBO + Movies on demand is not accessible --- what's going on? *** Edited Labels ***
Blue Jays games not available. What gives? **Labels Added**
Has anyone noticed a problem with their MSNBC feeds? Every morning there should be Morning Joe on at 6am. However, for the past few weeks, the show starts and is then switched to the 11th hour, their evening broadcast. This is similar to what used to...
Why have the dates of production/release been removed from all channels? Very annoying as do not know if watching an original movie or remake. For TV shows they are usually not shown in series, but random so I would like to know at least what season ...
I'm logged in through my Rogers account but trying to watch live feed still telss me to contact my tv provider? ***Edited Labels***
For the past 2 weeks Rogers CityTV channel 7 has been randomly freezing then the picture goes completely green and stays like that for 1-2 minute before the screen goes black and the picture and sound come back. This ONLY happens on CityTV and the sa...