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Resolved! Premium vs Ultimate TV channels

I have seen many posts about this topic but can't find the actual comparison.  Could someone please help me understand the channel offering under Ultimate TV and how that compares to the discontinued Premium that i have now?   **Labels Updated**    

aawolfe by I've been around
  • 236 Views
  • 1 replies
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Power cord for 9865HD PVR

Anyone or Rogers store in Ottawa have a spare power cord for a 9865HD PVR?   I am looking for one.   **Labels Added**    

RW12 by I've been here awhile
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  • 5 replies
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Resolved! MLB Network has sound, but NO picture with Digital Legacy

Tech support is too busy to answer my calls, so I'm not surprised that the Black screen with only correct sound, has been like this since yesterday.It was briefly fixed yesterday, but the Rogers system probably switched to the secondary feed and neve...

mebe by I'm an advisor
  • 662 Views
  • 1 replies
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Resolved! Rogers Digital Cable Boxes Down in Southeast London, ON

Woke up to all my Cisco boxes showing -01- on the display this morning.  Funny enough, my two old SA boxes were working until I unplugged them - now they are dead also.  Chatted with Rogers support agent, did the usual unplugging etc.  She sent zaps ...

electoneman by I've been here awhile
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Resolved! NextBoxes kicked off the network

Anyone else having digital TV NextBox problems? I have three of them, two 4642HD's and one 9800 PVR. Yesterday (Thursday the 6th) we woke up to find the two 4642HD boxes stuck on -01- after being rebooted, which I guess occurred during the usual nigh...

FredGarvin by I plan to stick around
  • 17191 Views
  • 34 replies
  • 1 likes

Pixilated picture and garbled sound

This started happening about a week ago on both tvs with 2 different PVRs. The picture is so pixilated and the sound is so garbled, it is impossible to watch. Any shows we have recorded on our PVR work fine. For short periods of time we get good rece...

Borntoshop by I plan to stick around
  • 2797 Views
  • 13 replies
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Nextbox 4K PVR...Incomplete/Partial Recordings

Hi,   Lately, for some reason, whenever I try to record TV shows using my Nextbox 4K, it only records portions of shows (i.e. records 20 minutes of a one hour show). For example, last Friday I scheduled to record 2 shows at the same time (Dateline an...

JLG1956 by I plan to stick around
  • 8874 Views
  • 35 replies
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Super Channel GinxTV (ch 337) Bad Audio

Legacy Digital TV - channel 337 (Ginx Super Channel (North York/Toronto area) has had bad audio (both Regular and DVS Audio choices) for several days.The picture is perfect, but the audio breaks up every second or less, thus words are missed. It's ju...

mebe by I'm an advisor
  • 776 Views
  • 1 replies
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NextBox

Just got a new (or likely refurbished Nextbox).  Got it all hooked up.  TV has picture/sound for about 5 seconds, then loses both for 5 seconds, in a continuous ongoing cycle.  Tried using other HD inputs but no change.  Other devices hooked up to th...

WPS by I've been here awhile
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  • 8 replies
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AMC Gone Black Again

Well here we go again.AMC was black on Sunday and it is still black today.Exactly similar to the last time on 10-14-2023.The diagnostics are good but no picture.As far as I can tell there are no other channels,at least the ones I watch,that have this...

a084299 by I plan to stick around
  • 1872 Views
  • 5 replies
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Resolved! What happened to BBC First?

As of yesterday (March 19, 2024) BBC First has been displaying a message that reads "The broadcaster is currently experiencing technical difficulties. Please stand by."   Does anyone have any information regarding what happened to this channel or if ...

Resolved! CBC News Network: Audio/Video out of sync

For the past week or so, I've noticed the CBC News Network (Ch. 26 and 544 for me) has been out of sync. The video lags significantly behind the audio.    It only affects this channel and only the actual broadcast (i.e., the commercials are not out o...

oho by I've been here awhile
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Resolved! Anyone successfully replaced the hard drive in 9865 PVR in 2022 ??

Last time I tried a year ago, it was never able to upload software after the replacement drive was physically installed. It was stuck in a pending state waiting for something from the network. No help from Rogers.      ***Edited Labels***

DE_ by I plan to stick around
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Overcompressed poor quality picture

Seems the picture quality on my favorite shows keeps becoming poorer and poor. Why does one of the most watched shows, like survivor, make me feel like I'm watching something in 480i resolution. I know it's all about the compression and band with the...

Lost My Ability to Record?

A week or so ago, I noticed that all my recordings are gone and when I hit "record" I get a message that says I "need a DVR subscription"  I have spoken to a few Rogers tech people but they always seem to need to "pass it on to another team"   Any id...

Cbernard by I've been here awhile
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Restart Service

Please restore our service! **Removed email info - Keep personal info private**       ***Edited Labels***

New Samsung QLED TV Intermittent Audio Sync Issue with Live TV

Hello, I have a new QLED Samsung 65" tv with Rogers Cable (Nextbox 8642) which has intermittent audio sync issues. It happens with live tv, and not all the time. However once it starts it doesn't correct; might be fine next time I start tv, but no gu...

jdiesel23 by I'm here a lot
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  • 10 replies
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Channels Temporarily Off Air

It seems on a regular basis that additional channels we are paying for post the Temporarily Off Air, Check back later screen.  It happens most weekends and is becoming an issue.   W HD being one of them.  I would like to have an explanation of why so...

Randy7 by I've been around
  • 1759 Views
  • 1 replies
  • 2 likes

Ignite TV Issues

We have had issues for weeks with our TV screen freezing, turning black and going off and on. Our first thought was we needed a new HDMI cord, we have since replaced this cord 3 times!!!! To no avail ! The TV will work for awhile but then it starts d...

1_25n by I plan to stick around
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I have no cable in Oshawa

Is there an issue with cable in Oshawa?  (Moderator removed address info - Keep Personal Info Private)   **Labels Added**    

pd20 by I've been around
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  • 1 replies
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