Hi, Lately, for some reason, whenever I try to record TV shows using my Nextbox 4K, it only records portions of shows (i.e. records 20 minutes of a one hour show). For example, last Friday I scheduled to record 2 shows at the same time (Dateline an...
Legacy Digital TV - channel 337 (Ginx Super Channel (North York/Toronto area) has had bad audio (both Regular and DVS Audio choices) for several days.The picture is perfect, but the audio breaks up every second or less, thus words are missed. It's ju...
Just got a new (or likely refurbished Nextbox). Got it all hooked up. TV has picture/sound for about 5 seconds, then loses both for 5 seconds, in a continuous ongoing cycle. Tried using other HD inputs but no change. Other devices hooked up to th...
Well here we go again.AMC was black on Sunday and it is still black today.Exactly similar to the last time on 10-14-2023.The diagnostics are good but no picture.As far as I can tell there are no other channels,at least the ones I watch,that have this...
As of yesterday (March 19, 2024) BBC First has been displaying a message that reads "The broadcaster is currently experiencing technical difficulties. Please stand by." Does anyone have any information regarding what happened to this channel or if ...
Anyone or Rogers store in Ottawa have a spare power cord for a 9865HD PVR? I am looking for one. **Labels Added**
For the past week or so, I've noticed the CBC News Network (Ch. 26 and 544 for me) has been out of sync. The video lags significantly behind the audio. It only affects this channel and only the actual broadcast (i.e., the commercials are not out o...
Last time I tried a year ago, it was never able to upload software after the replacement drive was physically installed. It was stuck in a pending state waiting for something from the network. No help from Rogers. ***Edited Labels***
Seems the picture quality on my favorite shows keeps becoming poorer and poor. Why does one of the most watched shows, like survivor, make me feel like I'm watching something in 480i resolution. I know it's all about the compression and band with the...
A week or so ago, I noticed that all my recordings are gone and when I hit "record" I get a message that says I "need a DVR subscription" I have spoken to a few Rogers tech people but they always seem to need to "pass it on to another team" Any id...
Please restore our service! **Removed email info - Keep personal info private** ***Edited Labels***
Hello, I have a new QLED Samsung 65" tv with Rogers Cable (Nextbox 8642) which has intermittent audio sync issues. It happens with live tv, and not all the time. However once it starts it doesn't correct; might be fine next time I start tv, but no gu...
It seems on a regular basis that additional channels we are paying for post the Temporarily Off Air, Check back later screen. It happens most weekends and is becoming an issue. W HD being one of them. I would like to have an explanation of why so...
We have had issues for weeks with our TV screen freezing, turning black and going off and on. Our first thought was we needed a new HDMI cord, we have since replaced this cord 3 times!!!! To no avail ! The TV will work for awhile but then it starts d...
I tried calling Rogers Technical support last night Oct 25, 2023 to report TV trouble and could not even get to report it because the phone recording said that due to increased volume my calls could not even be answered! I was left without service fo...
Is there an issue with cable in Oshawa? (Moderator removed address info - Keep Personal Info Private) **Labels Added**
Yesterday,AMC was black screen.I have had problems with this channel before.This time I haven't seen a problem on other channnels.When I checked the diagnostics,the signal strength was good,but no picture.I have now started looking at options on Bell...
Current tv outage in Toronto since about 7:30 pm? ***Edited Labels***
Anyone else having digital TV NextBox problems? I have three of them, two 4642HD's and one 9800 PVR. Yesterday (Thursday the 6th) we woke up to find the two 4642HD boxes stuck on -01- after being rebooted, which I guess occurred during the usual nigh...
After trying to program the remote to power the TV, it stopped controlling the DTA50 adapter. Resetting the remote with the 981 code resets the TV code, but not the Rogers box control. Another Rogers remote will change the channels on the box.How do ...