Ignite tv and cable in general
Just curious what the average prices everyone pays for ignite tv and internet . Wondering if I’m getting a good deal or not ***Added Labels***
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Forum Posts
Rogers REP threats and misleading information
Hey, I would just like to say that I am so so disappointed with the way this big firm is working. I set up my internet and home phone and i was told i would be charged X amount of money. I said sure - the Tech Lied to me and never told me that ther...
Please stock the ignite modems in the Rogers store
Please stock the ignite modems in the Rogers store. Its inconvenient to wait days until a technician can arrive to simply provide me with a modem. I will not have service for days now because I have to wait for a technician to provide me with a modem...
Resolved! Am I Eligible for the Disney+ Promotion?
I just signed up for Rogers last week via a field sales rep. He did not mention anything about free 6 months Disney Plus promo nor did I see it in my order confirmation, is it only available for customers who sign up directly? **Labels Added** ...
Resolved! Why aren't the regional voicemail numbers published within Rogers Support pages?
Hi support team, why aren't the regional voicemail numbers published within Rogers Support pages? i found a list of numbers numbers in post at howardforums.com, through a Google Search. https://www.howardforums.com/showthread.php/913346-Rogers-GS...
Credit for outage
Was without service for over 10 days. Took multiple calls and two techs to come out to finally resolve the problem. Remarked to multiple Rogers agents that I expect a credit on my account. After waiting 100 minutes on a call to trying to get my credi...
New Rogers Customer...
I am a new customer at Rogers and they hooked my services up to everyone in my building for 5.00 dollara bell n Shaw has been trying to get me to sign in since the rest of their bill is in my name for debt collection.
GFlex
So what is meant by "20 GFlex channels"? I have 20 Gflex channels now since I changed my package this afternoon. But am not seeing the ability to swap flex channels. I have Flex 20 + sports. Quote from chat "Flex 20+ sport total of 51 channels + 20...
Resolved! Modem Delivery Issues
Around April 4th, 2023, I called Rogers to request an upgrade from the XB6 to the XB7 (because I needed more ethernet ports). I received an email on April 6th saying I should expect equipment to be delivered within 2-3 days. I never received a "shipp...
Ignite TV Bundle - NBC Not Included
Just realized I cant watch the Kentucky Derby for the first time ever. My package doesnt include regular NBC. And I have a flex tv package, 155.00 /month. Why, Why, Why? *Added Labels*
Ignite TV Billing Inquiry
On my March bill I was over charged for my ignite. After six calls and many HOURS of my time. the round is on this months bill. I haven been billed for a bundle change (114.30) I never change anything. I have been on the phone again today **Labe...
Check your bills!
Hey, Rogers, TWO subscriptions (Disney +) for the SAME service on the SAME bill. Was nice of you to offer me a promotion on ONE of the subscriptions while continuing to charge me for the other one. You've been doing that for 3 months now. Nice of yo...
MyRogers Account Number
I haven’t found my rogers account number *Added Labels*
Resolved! How do I upgrade my Internet service?
i have make phone call to Rogers customer support but they just kick me like a ball, no one is actually give me a hand to upgrade my Internet service. ***Edited Labels***
Paper bill
Does anyone know how I can change from online billing to paper bill? ***Added Labels***
Misinformed while upgrading the wireless plan
Hi Rogers Team, I have been with Rogers for about 5 years. Recently I got exclusive offer in my account to change the plan. I find the offer was good so I called to know more about it. I spoke to agent Sunday but I was not informed that if I change t...
Resolved! Equipment Return Waybill
Without going into details, my time as a Rogers customer has ended.I received an email with a waybill, and that email specifically mentioned 3 of my ignite TV boxes. In addition to these, I have one more TV box and the Ignite modem.Will I be getting ...
Can't get SIM delivered by mail?
After 15 years rogers as cancelled my account because there sim as people can’t seem to get mail a SIM card by Canada post after months of trying and SIM cards being returned to them and no one saying a word to me after calling over and over all they...
Option to Change Flex Channels Unavailable in MyRogers
In MyRogers account I don't have the option to change my flex channels. Has this been removed? Antone know why this wouldn't be there? I cannot add theme packs or nothing. ***Edited Labels***
Financing a refurbished phone
Just curious why there is no option to finance my own device at the end of my Upfront Edge term?It looks like I can return my own device and then finance the same model of a refurbished device for $15/month. So why do I have to pay so much all at onc...
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