I was having Rogers Ignite 500mbps Internet since August 2017. Recently on July 22, I received a written agreement/offer stating that my price would go up by around $21. So I decided On 23rd July to get it disconnected by August 1st. The request wa...
So I have never addressed this issue before, since I have switched to e-billing. I cannot view any bills (.pdf) on MyRogers Account. How can this be fixed? I can always see amount due and pay the bill itself, it is not until now I want to see info...
Below screenshot seems to be an official email from Rogers Communications. The email had my name and account number. With all the online scams going on, it would be wise (going forward) to send these communication emails from @rogers.com email addres...
I have also completed Thorongla pass. I have my own trekking company in Nepal Pokhara. Rogers deals are going backward. Freedom is offering iPhone 11 free of charge for 2 years contract. Monthly contract terms as low as 55 dollar a month . I am curre...
Rogers phone support - 2-3 hour wait time (seriously?) Anna - completely useless Does anyone have an email address for Rogers support? Thank you. **Labels Added**
Last week I tried to solve my billing issues and my request was transferred to the Advisor, Office of the President. For now, I could call him M., don't want to show his name here. Before that, I sent to M. at least 3 emails which were completely ...
I have been trying to get a credit owing to us for a Roger’s error. I have called 6 times. Everyone has been polite and has verified that the funds are owing to us but no one can get the funds processed back to our account. I usually wait 2 plus hour...
Someone obtained access to my rogers account, ordered a new phone with a sim card, and changed my wireless plan. I received an email which stated: "We’ve shipped your ROGERS ACTIVATION GUIDE, Apple Apple iPhone 11 Pro 64GB SPACE GREY and OBERTHUR S...
Hello, Who can I speak to about the Transfer of Responsiblity on my account that my I have done back in Septmenber and yet it seems like its still a problem as I am being charge for the finance of my phone. Back in the beginning of September, my fa...
HI, I just subscribe to Super Channel, but when I click on the Super Channel icon (OnDemand, web interface/laptop), there are no items found, when I first try there was 5 series but no movies, but when I reload, the list was empty. And my tablet and ...
I cancelled my Rogers home phone and TV service because I moved to a different apartment building. I returned the TV box. Rogers wants the phone modem returned but I can't find it in the apartment. Would it be somewhere else in the apartment building...
Why is there no senior discounts??? Grandfather has landline wired to Lifeline therefore no incoming or outgoing calls. Wireless for Lifeline is not an option due to community he lives is Rogers signals are not reliable. Already tried it. Why is ther...
Well looks like I'm in a catch 22 with Unison. Unison makes it very difficult if not impossible to easily call forward from my cell phone. You have to use the web site to enable/disable call forwarding. No MMI codes allowed from the keypad. To overco...
Rogers will not admit their fault. Call ref I 156392271. I Will not pay, if not my fault. Rogers charged for Modem and then reversed but not revering the interest. The Modem was returned in time on April 17. UPS returned late in July. How I am re...
Hello, I have Hi speed internet with Rogers for more than 10 years, my modem recently stopped working a week ago, technician came and brought a new modem that wasn’t authorized. Before he left he told me that will take 24-48 hrs for a new modem to st...
I know wireless is month by month now..but what about TV and internet? **Labels Added**
Is 5G available for plans other than the Infinite plans? ***Added Labels***
2 times in 2 months Rogers has charged me for service I did not order. 1st was bogus installation charge. 2nd was sayin I ordered Crave for $10/month when I didnt. Poor customer service is a deterrent for complaining which makes me feel lkme you are ...
I am currently on the 150u package, looking to change to the 500u package because I need a faster internet, I called customer service and they told me they can not change me to the 500u package because the modems are out of stock. I need to upgrade m...
Bill is more extra. Well I didn’t use calling outside canada why my mobile charged for how many times? Is it a scam or what? Please help me why should I pay that I didn’t used? *** Edited Labels/Title ***
