I am a very long time customer of Rogers and starting to think it's time to go.....I have internet, ignite tv and my iphone. Looking at getting either iphone 14 or 15 and looking at getting a better deal then what's on there website. Looking at cus...
See Below, I seriously think, timing sucks. I haven't even had the chance to pay the third bill. Can you hear my thoughts on what I should do? Regards, COVID19 Budget -------- Upcoming change to your Ignite Bundle service Hello Mat...
I've just switched to a Rogers cell plan. Is it normal to see a different phone number while my old number is in the porting process?
I want to sell my iPhone privately and buy a new directly from Samsung. Frankly the manufacturer sells new devices for a lot less than I wypsy Rogers via upfront edge financing. That said can I remove SIM from current iPhone and let new owner insert ...
A few days ago, I received an email from Rogers, offering 2 months of Crave for free. However, when I go to my account, I do not see that offer. Instead, when I try to add Crave to the account, it only shows the regular price of $19.99 per month (no ...
Hi,I’m very frustrated with the service, process or whatsoever with Rogers!!!!I have returned the device 4 months ago, get charged (even I returned before it was expired), contacted the agents 7 times, three different cased created, STILL NOTHING HAP...
You call me and offer a plan cheaper then the provider I’m with so I decided to take the offer and leave my other provider. when I get my bill I am charged more than triple what I was told. Spending all day on the phone I was told they did make a mis...
I am trying to cancel my Rogers service as I have switched to a competitor. Would there be a way I could cancel my service without waiting on hold for days? After having my bill increase by over 50% on my last bill (expiry of a prior agreement) an...
My S/O have a data plan that far exceeds our needs since our living/work situations have changed. Is there any way I can go about cutting my data down so I’m not paying a huge bill when I simply don’t need/use all of it?Thank youPaul ***Edited ...
Hi, been a customer for over 40 years but all of a sudden within the past two weeks I've been getting threatening messages for overdue bills. If not paid within 2 days my service will be cut off! I can't pay a bill if I don't get abill! I rec'd. a...
When I decided to add Ignite TV to my disabled son's internet service never ever did I expect to be double billed for the past 14 months starting in October 2022. Rogers, instead of using the address of the existing internet service and add the Ignit...
FYI if you are on your initial hold for a little longer than 2 hours, your call will automatically disconnect. Happened to me twice. Was on hold for a little over 2 hours and each time, the call went through (hold musics stopped), then the call dis...
Hi,I am waiting for refund cheque from 30th august. Everytime I calls in, they just say we will escalate matter and i am still waiting for it. This last time customer service rep said you can do whatever its upto you. Really disappointed with rogers ...
I was rogers customer from 2 years and I was not treated well from the customer rep so I decided to move to another provider where I got really good offer.I am still using rogers wifi despite getting calls and offers from another provider and moreove...
Called Rogers service and products on Tuesday December 12 2023, waited just over an hour to finally get a representative on the line. When I explained to the rep that my promotional package had just expired and I was just wanting to keep the exact sa...
I was offered $50 plan and now I’m told it’s $55 ***Added Labels***
I've recently tried to temporarily suspend my TV and home phone for 3 months, while keeping my internet active. As you can appreciate in these days of "smart" technology things such as furnace monitoring and security depend on the internet connection...
Hello,I was advised to reach out to a red wireless with the phone number 1 888 819 1007 to upgrade my existing phone and plan with a VIP discount through my employer. The representative asked for my drivers Licence number and visa information. Just t...
I’m currently on my 4th hour on hold trying to cancel my service with this company. I have spoke to 3 people in HOUR ONE who kept transferring me to another department. So here I am waiting to cancel after 19 years of being a customer. Probably with ...
I have been with rogers for just over 2 years now was with fido before that. Got a great offer from bell mobile 25$ for 35Gb. I called rogers to see if they can match that. girl said no initially then put me on hold and eventually disconnected call. ...
