Just want share a sad story:
I ordered my Ignite internet around June 4th, my address is available in the ordering system(of course).
The first technician(from linked on which if under contract by Rogers) shows up and said he can't do it because ...
Almost 5 month from the beginning, I don't know how long I need to keep waiting for the reaction from planning team, maybe they just don't care. People who work for this community (like Jermaine and Maude) help me a lot on my case, I really appreciat...
I checked my address again, someone removed my address from the system, now the internet is unavailable for my address and I also check all other houses around my area, they all available, only my address is not available. That's amazing.
Today(Oct 5th) I called customer service again, I have been told that my "expedited" work order is closed at September 24, which is the next day of my last call, the customer service told me that technicians leave a message that my address have no si...
Last Friday(Sep 23), I called the customer service number again. The customer service staff was very kind to me. She marked my order as expedited and told me not to worry. The order marked as expedited has the highest priority. My order will be proce...
