I just noticed that Rogers did a hard credit check on my file on February 6th of this year, when I wasn't even looking to swith my plans to Rogers. I find this quite baffling and it's disappointing that Rogers would do this and also not communicate i...
HiI have been with Roger's for 15 years and wanted to upgrade my hardware and plan and it was nothing, but a pit of bureaucracy of staff sending to different support chats to only backtrack and send me to another staff.What on Earth is going with you...
I am with Rogers since 3+ years now. My current Rogers Ignite Internet plan contract is ending within a week and I was trying Rogers to advise me the best they can do. The price offered is higher than what carrytel is offering even without contract o...
My bill was due on June 4th. It's now June 6th, and Rogers Collections just called, threatening suspension due to a late bill. Two days!!! When I asked to speak with a supervisor, the representative argued with me, put me on hold, and then hung up on...
There is no FAQ that I was able to find and there is no option in the Rogers Portal to stop the auto payment (credit card) option. Does this mean customers must call the call centre and speak to a rep, who hopefully can understand what the custome...
Hi, i just spend more than 1 hour on waiting for someone to help me and when they picked up the call they just hang up on me lile seriously. I just want my old number back which i changed by mistake i called customer service right away when I release...
I first tried it through self serve, then live chat, then phone, then Rogers store. All recieved same error "sorry, something went wrong". One agent said that it could be an issue with my profile so they sent in a ticket. I was told I could be waitin...
There was a problem with back orders and nothing was happening with them so Corey had cancelled the orders last week. The problem now is I am attempting to do a phone upgrade and am getting an error message ........Upgrade pending...It looks like you...
Good evening. 3 days ago I ordered a new phone ( Google pixel 8 pro), was delivered from Oakville via FedEx, yesterday. Spent the time to get it set up, only to discover that there was a major lacking of Stull I wanted, so I called this morning to wo...
Hey, I’ve been getting charged by rogers even though I brought in the modem and cancelled in their store… in December now they’re sending me to collections… anyone have this issue with rogers? Cause I don’t even love at that residence anymore… ...
Is this phone # from Roger's.1-888-764-3771 **Labels Added**
I had an extremely unprofessional interaction with a Rogers representative named Rakshya. She consistently rushed me, stating that she had other customers and urging me to hurry up. Throughout the conversation, she used informal expressions such as "...
Does the Office of the President ever answer the phone or check their emails? I've had an issue get escalated that I've been trying to resolve for 4 months and I'm at my wits end with Rogers. It's been escalated to MAX and VENOZA in the Office of ...
Hi, should I avoid collections and deal with customer service directly to nicely ssk them for some debt forgiveness and smaller payments as a way to get my cell phone up and running again ASAP? ***Edited Labels***
I wanted to drop a TV add on channel online and accept my same bundle at a reduced rate offered to me by Rogers when I logged onto my account yesterday. It's the same thing today with insulting message about Sorry, thank you for your patience. Troubl...
I currently have the ignite tv and internet. My current offer was up on april 28th 2024 so i reached out to change the package, A tech came to the house to install the new ignite fibre, he ran a line to the pole and connected the nokia box in the hou...
I have been using it for four years, I bought a phone for home internet, my wife, my children, we all work for Rogers, but due to the nonsense they have done lately, I transferred all lines except my home internet to BELL company.One of the biggest p...
I want my bill mailed to me *Added Labels*
I used to work at Rogers and had an Appreciation Discount removed from my account randomly. I have tried endless times to have someone add it back on… it’s been over a month at this point and nothing has been resolved for my case: C198483804Only one ...
DO NOT GET THE PREMIUM PROTECTION PLAN - Read TrustPilot reviews. Its terrible. It's questionable if after paying $384 over two years I'll even get my free screen. Which I only need because of the SAVE AND RETURN program. DO NOT DO SAVE AND RETURN ...
