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Any Price protection for Rogers?

I bought the phone couple days ago but yesterday the phone price just dropped. I heard that there was 15 days price protection. Is "Price protection" still existed? Thanks   *Added Labels*

hhvi by I've been around
  • 3755 Views
  • 9 replies
  • 0 likes

billing issue

I have an issue with the language of Rogers' statement of Account Charges and Credits.On page 4, the monthly charges are indicated to be from Sep 21 - Sep 20 with no year statement.  Therefore, since no billing period is defined, the billing period c...

I cannot see my bill.

I have no way to see my bill. I have tried Chrome, incognito chrome, my iphone, internet explorer, firefox. I either see nothing or the note below. It has been like this for a couple of months since I started with Rogers. I wont pay a bill I can't se...

Price match problem

Actually I am a new client to Rogers but the first experience with Rogers made me disappointed. I tried Rogers in Black Friday which really good deal attracted me and I also recommended my friend to join the same plan. The fact was my friend who appl...

sophiali by I've been around
  • 996 Views
  • 1 replies
  • 0 likes

Register for sim

I want to register my Sim. My Sim is canceled due to payment. Now I clear it all.i want to activate my old no.(removed number keep info private)     ***Edited Labels***

Mandatory autopayments

To demand autopayment registration to continue the plan of $0.00 for my phone plan that I was promised would continue is a violation of my financial privacy.  I have been responsible to pay my bills since I have begun paying bills many, many years ag...

Ellimac69 by I've been around
  • 557 Views
  • 1 replies
  • 0 likes

Extremely painful customer service

Yesterday, I switched from Koodo to Rogers yesterday for my internet provider, I financed an Iphone 14, and a Samsung Galaxy S23 Ultra and ported my two lines over. One of my lines I got the 5g infinite lite and the other 5g infinite premium. The nex...

fishstar0 by I've been around
  • 644 Views
  • 1 replies
  • 1 likes

Rogers term contract lie

Is that rogers introduce something like term, are nlt they lier? In my 6 years with rogers I never heard any contract but for upcoming renewal they are telling me to go for 2 year term, this is rediculous from rogers never thought rogers does this as...

Hemal by I've been here awhile
  • 1263 Views
  • 2 replies
  • 0 likes

Ignite Bundle Price Increase

See Below,   I seriously think, timing sucks.  I haven't even had the chance to pay the third bill.     Can you hear my thoughts on what I should do?   Regards,   COVID19 Budget   --------   Upcoming change to your Ignite Bundle service     Hello Mat...

Resolved! Number Porting

I've just switched to a Rogers cell plan. Is it normal to see a different phone number while my old number is in the porting process?

Resolved! iPhone on Upfront Edge

I want to sell my iPhone privately and buy a new directly from Samsung. Frankly the manufacturer sells new devices for a lot less than I wypsy Rogers via upfront edge financing. That said can I remove SIM from current iPhone and let new owner insert ...

mark_ward by I plan to stick around
  • 1115 Views
  • 2 replies
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Resolved! Two Months Free Crave

A few days ago, I received an email from Rogers, offering 2 months of Crave for free. However, when I go to my account, I do not see that offer. Instead, when I try to add Crave to the account, it only shows the regular price of $19.99 per month (no ...

pp171 by I plan to stick around
  • 6109 Views
  • 2 replies
  • 0 likes

Bill Doesn't Reflect the Priceplan I was Offered

You call me and offer a plan cheaper then the provider I’m with so I decided to take the offer and leave my other provider. when I get my bill I am charged more than triple what I was told. Spending all day on the phone I was told they did make a mis...

Alternative method of cancelling my Rogers service?

I am trying to cancel my Rogers service as I have switched to a competitor. Would there be a way I could cancel my service without waiting on hold for days?    After having my bill increase by over 50% on my last bill (expiry of a prior agreement) an...

New Account Flagged for Fraud

I bought a phone and plan on monday through an online agent (new account). I specifically stated i wanted a white iphone 15 pro max with the lowest storage. He let me know the price and everything it was all correct, but an hour later after it was al...

lexluther by I've been here awhile
  • 888 Views
  • 1 replies
  • 0 likes

Downgrading My Data?

My S/O have a data plan that far exceeds our needs since our living/work situations have changed. Is there any way I can go about cutting my data down so I’m not paying a huge bill when I simply don’t need/use all of it?Thank youPaul       ***Edited ...

pstefan98 by I'm here a lot
  • 1299 Views
  • 2 replies
  • 0 likes

Unusual Payment Email

Hi, been a customer for over 40 years but all of a sudden within the past two weeks I've been getting threatening messages for overdue bills.  If not paid within 2 days my service will be cut off!  I can't pay a bill if I don't get abill!  I rec'd. a...

Jesseppii by I've been here awhile
  • 2022 Views
  • 3 replies
  • 0 likes