Rogers Community

1_25n · 09-12-2024

I upgraded to Popular TV pkg on August 21st, I was told at that time I would have Disney Plus Free and would receive and email in 7 days with a link (not sure why the long time period to wait for this) but I did not receive an email on Sept 1st. I ex...

1_25n · 02-21-2024

I've been having an issue with one channel stuttering constantly. Its CBS and its the only channel that is doing this everyday. It will at time have lines through it as well. I've done all I can on my end to try to stop it but nothing has worked. Why...

1_25n · 09-11-2023

We have had issues for weeks with our TV screen freezing, turning black and going off and on. Our first thought was we needed a new HDMI cord, we have since replaced this cord 3 times!!!! To no avail ! The TV will work for awhile but then it starts d...

1_25n · 09-17-2024

No I did not receive a phone call yesterday not did I receive an email to activate my Disney Plus subscription! And I am not surprised!!!! They kept me on the phone for an hour saying I would receive a call "for sure" on Monday!!!! The person I spoke...

1_25n · 09-15-2024

This did not work, I was on phone for the 3rd time with Rogers regarding my issue and I am not impressed with the confusion and "stories" I'm being told about sending me the "link" to activate Disney Plus. I was on the phone for an hour on Friday and...

1_25n · 09-05-2024

I upgraded my TV package to Popular TV on August 21st and understood I would have Disney Free. I have not received a link in order to activate Disney yet. How long does it take to receive something so simple? I would not think it would be a big deal ...

1_25n · 02-26-2024

Thank you for your suggestion. I have ignite TV and have had various issues in the past with the boxes. One had to be replaced on one of the 3 TV's at that time. I am going to contact Rogers to have someone come check out this issue as it hasn't stop...

1_25n · 05-22-2022

Has anyone found out what the issue is with the TV - no channels and showing code XRE-03090. Live chat is of no help, nobody has responded. I'm in Saint John New Brunswick. I see the issue is widespread but what is the issue?

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Re: Xre 03090 - have tried everything