Resolved! Streaming Ignite TV App while flying?
I will be traveling during some of the world cup matches. If I get the plane wifi, will I be able to stream the matches? **Labels Added**
Forum Posts
Ignite WiFi Hub App Not Detecting One of the Devices
How do I file a complaint about the technical support for the Ignite Wi-Fi junkApp. I have a device that shows up on all LAN scanners and the admin/browser access to my Ignite TV Hub/Modem, but the Wi-Fi app ignores entirely. All the tech support f...
Error code 20003 via Smart Home Monitoring App
For the past 6 months I haven’t been able to sign in to the smart home monitoring app and I am consistently receiving the error code 20003. I have been told by Rogers that the issue has been resolved on at least 3 separate occasions however the probl...
Technical Error on MyRogers
Every time I try to click on the link to the Special Upgrade Offer on my account I get a Technical Error message. This has been going on for several weeks, I have no way of viewing the special offer. I've called support and they just say it will be...
Detailed billing request
how do I get copies of detailed billing meaning a break down of all calls made and the numbers for each month *** Edited Labels ***
My Rogers App
Just went to my app, it’s changed and I can’t log on. I can access on my desktop, just not the app. I have an IPhone 13 Pro and just updated it to 16.1.1 ***Edited Labels***
Ignite TV App, Crave turns French
Anyone else experience this issue? When I use my phone to watch movies on Crave through the Ignite app, it's in English. When I cast it onto my TV via chromecast, it automatically turns French. I tried asking Rogers tech support but doesn't seem like...
Can’t login to ignite app
I try to login and it keeps telling me I don’t have an infinite account, well I have the internet, the router and pay the bill every month. To me that seems like I have ignite internet. Can anyone help me with this issue I really need to change my wi...
Rogers Yahoo Email -Unable to find the user name or password in our records.
Today, every time I try to log into my Rogers Yahoo Email its giving me the message below. Why can't I access my email? My account is up to date and I can log into my regular rogers account. My phone is saying I have to input my credentials again as ...
Yahoo Mail search function does NOT search spam folder!
One of the main reasons one would search in Mail is because you can't fine an email that you know should be there and one of the top reasons it is not in your in-basket is that it has got sucked into the spam folder. So why does Yahoo search NOT sea...
My Rogers - Renewal Offers - Incorrect current services and cost listed
Hi Community; Each year when my promotions are about to expire, I receive a renewal offer in My Rogers the current services and costs are absolutely wrong. For the last 12 month I was paying $125.99 Month + tax. my recent offer stated I was currently...
Resolved! Internet usage page for legacy home Internet is broken
I have "legacy" unlimited home internet through a Hitron modem. This billing cycle, as usual, i went to see how much data i actually used. But this month the "monthly" and "daily" usage pages redirected to a 404 page. i tried a few different brow...
Resolved! Internet Daily and Monthly Usage on MyRogers Moved?
The pages for Daily and Monthly Usage on MyRogers appear to have been moved? Has anyone else noticed this? I like checking my GB usage regularly. As of two days ago, I receive the message that the pages cannot be found. Can anyone help?
Rogers Website Navigation
Website is impossible to navigate! I swear Rogers purposely makes their website non user friendly to trick customers into spending more money. Impossible to find any information. Even the search tab doesn't work. Trying to find out the cost of ...
Rogers App and Data Tracking
I was hoping to raise a concern regarding tracking data...It appears to be that once you add on a data pass to your account mid-cycle, you're no longer able to track your usage.The message displayed in my case is "Since you made a recent change, usag...
Smarthome app not working
Hi, I can't use smarthome app via phone each time I enter credentials at sign in page it reverts back to same page after hit sign in. I uninstalled/installed app no resolution. The app was working past months but since last week it stopped working ...
Unable to watch Winnipeg Jets Games on SNNOW App
The latest “expert” was unclear about the SNNOW app replacing NHL LIVE but finally he was able to tell me that I was correct:The NEW streaming subscription that I am supposed to now purchase, does no longer allow me to stream Wpg Jets NHL games while...
Can't remove wireless number from account contact details
So I'm changing employers soon and will lose access to my mobile number. I won't have a new phone to replace it right away and have no access to another mobile number in my household. I tried to remove the number from my account profile on the Rog...
Billing Mess
How do i escalate the issue when 3 agents refuse to involve the supervisor. Concentrix agents just pass me from one agent to another and wouldn't transfer the call to their supervisor or a real Rogers agent ***EDITED LABELS****
Mobile App Error
Set up auto payment credit card and ensured I set it up a week before my internet bill was due but it didn't register and now I'm a week late for my internet bill. I left a 1 star review and the developer responded agreeing with me and told me "He...
