12-03-2022 01:08 PM - last edited on 12-03-2022 01:12 PM by RogersYasmine
For the past 6 months I haven’t been able to sign in to the smart home monitoring app and I am consistently receiving the error code 20003. I have been told by Rogers that the issue has been resolved on at least 3 separate occasions however the problem still persists. I am at the point where I don’t believe this can be resolved and feel I will be forced to switch providers….has anyone else experienced this and was it ever resolved?
12-04-2022 02:01 PM
I am sorry to hear that this issue is still unresolved for you.
I'd like to take a look at your account so I can review the history of this issue to get a better understanding of what's going on.
Feel free to send a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, you can find out more here.