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Detailed billing request

Wh33ls
I've been around

how do I get copies of detailed billing meaning a break down of all calls made and the numbers for each month

 

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Re: Detailed billing request

RogersYasmine
Moderator
Moderator

Hello @Wh33ls,

 

Thanks for your post! I actually responding with the info via the PM you sent over but let me also post the details here in case someone else in our Community has the same concern:

 

If you login to your MyRogers profile online and go to the Billing tab, you should have the option to select the preferred invoice from the drop down menu and click the 'Download bill (PDF)' link to view and/or print the bill. The PDF version will show details of the outgoing calls made as well as the date, time, and duration of each outgoing call.

 

**Online bills are available for up to 16 months from the date processed**

 

If you run into any issues or need further help, feel free to reply to my Private Message. 

 

Kind regards,

RogersYasmine

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