MyRogers & Rogers Apps
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MyRogers App - No Internet Connection

I have uninstalled and reinstalled MyRogers. I have restarted my phone twice. Everytime I open the app it says no internet connection and won't let me login.     ***Edited Labels***

JABKW by I've been around
  • 1044 Views
  • 1 replies
  • 0 likes

Resolved! How to control a new device on the ignite wifi apps

I recently bought iphone12 for my son , however I wanted to turn off wifi at 10 pm on his device. But it doesn’t work . I have been using the ignite wifi apps to control other devices’ wifi time , set up limit time . It works well . Why can’t I put c...

Cindy8 by I've been here awhile
  • 5004 Views
  • 7 replies
  • 0 likes

MyRogers saying account is cancelled

i just called rogers today and got a new account with them, and ordered a phone. i registered with myrogers, and everything was fine. when i noticed i hadn’t received a confirmation email, i check myrogers account and it is now saying it has been can...

kenzmc6 by I've been around
  • 4537 Views
  • 6 replies
  • 0 likes

"MyRogers is measuring Network Performance"

Several times per day I see this notification from "MyRogers" on my Android phone (Galaxy S10+, Android 11) that says "MyRogers is measuring network performance".  If I tap the notification, nothing happens.   The notification can be cleared, or else...

DrMike by I'm a trusted contributor
  • 2715 Views
  • 5 replies
  • 0 likes

MyRogers App - Login Issues With reCAPTCHA

Sorry if this is a repost, but when I tried posting from my iPad things seemed to stall when I tried to submit.   Anyway, after months of getting an under maintenance message every time I tried the app from my iPad over wifi, with the latest version ...

dy1960 by I'm here a lot
  • 7666 Views
  • 19 replies
  • 0 likes

No notifications received with parental control on

Hello,My setup is enabling parental control on all devices. All these devices are not receiving notifications from any social media software or email (whatsapp, Instagram, gmail, Outlook etc..). If I switch to 4G, notifications are immediately receiv...

jamilnour by I've been here awhile
  • 1539 Views
  • 3 replies
  • 0 likes

MyRogers App Payment History Option

Unable to find payments made in app: I find it very frustrating, & a little unbelievable for a communications company, that payment history is not available in the app.   *Added Labels*

Dmk6 by I've been around
  • 1472 Views
  • 1 replies
  • 0 likes

Unable to make a payment via MyRogers app

I tried making a payment on my Rogers account using the Rogers app on my iPhone. Funny, the app won't accept my card info (CVC code specifically). I hop onto my desktop Windows machine, log into Rogers and try to make a payment with my Visa debit car...

Data Manager

I have 2 lines on ShareEverything. Only primary one is assigned as a “data manager”. Is there a way to prevent second line from turning data “on”, once it turned off by data manager?       ***Added Labels***

Ametist by I've been here awhile
  • 4514 Views
  • 9 replies
  • 0 likes

TSN App

Trying to access TSN 5 on the TSN app but won't allow me to wondering how to fix this.

hjarlette by I've been here awhile
  • 7384 Views
  • 9 replies
  • 0 likes