Hi, so i recently upgraded to an XB7 from an XB6 - my plan went from 1.0 to 1.5 as well. But I dont see any changes in speed when i go to fast.com or ookola. I get about 900Mbps-1000Mbps, which is fine, but i was already getting that prior. These ...
I just got my new wifi pods yesterday and I hard wired them into my modem. And they keep havejng a flashing green light and the ignite app says they are offline, it’s almost like they are always rebooting. When I unplug the Ethernet wire everything w...
Can I connect Rogers Ignite Pods to the Modem via Ethernet to improve connection speed? The tech who installed my Ignite originally told me if I ran ethernet between the modem and the pods, then any devices connected wirelessly to the pod would hav...
I understand that I can't manually update Rogers Ignite modem firmware, but could someone tell me what the latest version number is? Mine is currently stating 7.3.2.0.91. *Added Labels*
Does anyone know why the number 4 ethernet port has an orange bar beside it? *** Edited Labels ***
If my internet account was frozen for non-payment and I pay the bill, will it automatically work again or do I have to contact Rogers to reinstate it?
Hello y'all I recently got Ignite 1.5Gbs and I'm awaiting my modem. I live in a condo in midtown Toronto. The previous owner had installed Cat 5e, coax, and cables for phone and a security system. I do not use the coax(no cable) or the phone or the ...
I have been having issues with my rogers internet for months now. I get really bad ping spikes while gaming connected to ethernet. My current network is setup like this, I have even tried connecting directly to the modem but I still get ping spik...
It would be nice to have Multi-factor authentication to log in to Ignite Router/Modem , as I have had someone not from my home change the password for the login. It has happened 2 or 3 times now so I have to reset modem to get access.. *** Edite...
I have a tablet connected by 2.4g, but some things streaming from my tablet is choppy, would switching to the 5g help with the choppiness?If so how would I go about changing it? Some apps require the 2.4 such as my security camera so I don't want to ...
I am not sure what to do. The tech has been onsite and phone supportUnfortunately I have the same problem for last few months. It has never real gone awayLast week a tech came in, changed the filter, and that didnt make any difference. Instead my dow...
Hello, I recently came across MoCA to use your house's existing coax cables as a pseudo ethernet port. I've been reading up on how exactly to get it all to work and I'm still lost on what I'll need and if it can even be done. I'm looking at these M...
Hello I’m moving from bell to Roger’sI have dozens of smart home devices under 192.168.2.1… instead of resetting them.. I’d like to just change the default IP address to be the same as what I had on Bell.. and hopefully all devices would connect .. I...
Been having high latency all the time and frequent disconnects. CS mentioned to me they see a high amount of T3 Time Outs though I haven't been able to verify myself through any of the logs. I do have a tech coming out soon, just not soon enough...lo...
Hi, Our Wi-Fi Network is down on our Wi-Fi Gateway modem. It doesn’t show on the list of available networks. However All wired LAN Connections are working fine. We’re in Ajax. Is anyone else experiencing the same issue? (I have received some messag...
Hi - Hope someone has a suggestion. When sending email from Rogers Yahoo browser, mail attachment names reach recipients as attach1.pdf, attach2.pdf, attach3.xlsx. It is keeping the extension type correct, but removing th eactual filename. If I s...
The wire from the outside to my Roger's box broke, and it hasn't been replaced for a year.
Hi everyone, I upgraded to Ignite 2 weeks ago and have been using the XB7 in normal configuration with a single SSID for both 2.4 and 5 GHz networks. I've been popping into 10.0.0.1 periodically to check on my devices to see what's connected to which...
I just "upgraded" to Ignite and when talking to tech support to confirm the lack of a guest mode for the wifi, he stated the following (paraphrasing here): "The workaround is to put all of your devices you want inaccessible to guests on their own SSI...
I am trying to add a new email to my account and every single possible password configuration I try says invalid account . I am about to scream! Please help and before anyone suggests...I realize you must have a capital letter, lower case, and two sp...