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WiFi Networks Not Visible

I'm using a CGN3 modem. Only been with Rogers about a month. Basically, my wifi network is now no longer available. The 2.4 ghz and 5 ghz icons on my modem are not lit up any longer. I've tried restarting the modem and doing a hard reset, however wif...

katiashhhh by I've Been Around
  • 2474 Views
  • 1 replies
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My newly swapped modem is not working.

I’ve been having problems with my home internet for months now (very inconsistent download speeds with low upload speeds) so Rogers sent over a technician to check it out.The first modem had issues where it would randomly cut the wifi connection off ...

Mann99 by I've Been Around
  • 2397 Views
  • 2 replies
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Hitron CGN3ROG Downstream and Upstream available channels

Under DOCSIS WAN is showing the following: Downstream Port ID 1-24 and Upstream Port ID 1-2How many ports should there actually be - are these numbers correct?   Thank you for your insight!   *Edited Labels*

E-SK by I Plan to Stick Around
  • 2479 Views
  • 2 replies
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Having issues with FTP

Hi there,   I setup an FTP server on my lan side which sits behind rogers modem, if I use another device on the same LAN, I am able to ftp to the server no problem, however, I need to figure out how to setup the Hitron modem, so I can ftp to the serv...

pulsargtr by I've Been Here Awhile
  • 1610 Views
  • 1 replies
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CODA 4582 - Improving WiFi Signal Strength and Range!

Hi there: I recently switched from Bell (after over 20 years) to Rogers. Reason: looking for higher speed (Bell doesn’t have Fiber in my area). Well, unfortunately I regret my decision and probably only “man stubbornness” prevented me so far to admit...

Imanea by I'm Here A Lot
  • 17645 Views
  • 17 replies
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Resolved! DOCSIS 3.1 Rollout

Hello all, first of all I just want to let you know I was not been able to login to the forum for 3 days, and it took me over 20 attempts to login this time. ( please fix the sign-in).   When can we expect DOCSIS 3.1 rollout .. it will fix the ping/l...

JohnBeaudin by I'm a Senior Contributor
  • 5803 Views
  • 20 replies
  • 1 likes

New cabinet / node?

Hi, I received a letter on my door this past March from a 3rd party Rogers contractor, stating that a new cabinet (presumably another neighbourhood node) was going to be built adjacent to my property. It also stated that there was no ETA, and if I ha...

toolcubed by I'm a Senior Contributor
  • 3995 Views
  • 7 replies
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Email size

How do I determine overall email size I am sending with attachments?  I already know size of attachments.

djr1 by I've Been Here Awhile
  • 2375 Views
  • 3 replies
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Internet Speed Test has shown significant drop in speed.

There is about 400 different threads on slow internet speed going back to 2010.  Nothing recent related to this question. Note: 26 Sept 2017 Rogers Speed Test   Download Speed of 11.6 mbps     Upload of 1.58 mbps. 30 Sept 2017 Rogers Speed Test   Dow...

User14 by I'm a Trusted Contributor
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  • 14 replies
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Are these signal levels OK?

Posting this here as putting this in another thread gets no response and buried.   I notice that the OFDM Downstream gets dropped at times and wanted to know if these levels are OK.  Thanks   Downstream Overview Port IDFrequency (MHz)ModulationSigna...

Alex4161 by I'm a Reliable Contributor
  • 3481 Views
  • 11 replies
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Internet Offline

4 days + since internet went offline. Called the helpline numerous times and technician couldn’t fix it and rescheduled another visit. No idea what to do with this.The lights are flashing/solid green. With alternating between flashing and being solid...

Alihassan93 by I've Been Here Awhile
  • 1809 Views
  • 3 replies
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WiFi - 5G Network - Fluctuating Speeds between 45-389 Mbps

We recently had the ignite package installed (tv,wifi/internet,phone/home security) with 500 mbps/unlimited. It's been about two weeks and I've had countless connection/signal/speed issues. We've had about 3 different tech people help.  We've got int...

difoster by I'm Here A Lot
  • 4246 Views
  • 8 replies
  • 0 likes

What is this Hub in my Apartment Building

Hello,   I am having problems of low upload speed with my rogers ignite 1Gb (getting around 10 to 15 Mbps) and the tech recently diagnosed that there is no problem in my hardware or my apartment cables. (and ecalated the issue and I honestly have no ...

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Qubit by I Plan to Stick Around
  • 2555 Views
  • 4 replies
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Ignite 150U Best Modem

Background: Yesterday had to reboot my modem 5 times because of dropped internet. Over the course of phone calls I got everything from there wasn't a problem they could deal with to my network was set up wrong (Asus modems Access Point) and to I shou...

mrbrimi by I Plan to Stick Around
  • 16961 Views
  • 14 replies
  • 0 likes