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Slow internet speeds on XB7 with Ignite Gigabit - wired connection

Hi All; I am in the GTA and have been experiencing  slow speeds since Oct 2021 when I switched  from 500U to Gigabit. I have a XB7 modem Technicolor CGM4331COM with HW Version 2.0 Street to house cable changed 18 months agoHouse to modem cable change...

snocow by I plan to stick around
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  • 15 replies
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Serious trip and safety hazard

Rogers has made a mess on my property. See attached hanging cables. I didn't approve this.They're serious trip hazard and low hanging cables on driveway are critical safety hazard for me, my property and pedestrians.

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KapilS by I've been around
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WIFI SECURITY KEY

My WIFI is fine. I am attempting to set up a new device and I have no idea how to get the security key so I can get the internet up and running.   **Labels Added**    

MASCOT by I've been around
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Why can't customers use their own modem?

Why doesn't Rogers allow customers to use their own modem?  If I was to get 'cable internet' through a third-party provider, I can use my own 'modem' only device.  I am a power user and I have my own full Ubiquiti network set up including wireless et...

Feejai by I plan to stick around
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  • 2 replies
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IPad showing as “no internet connection.

I’m on Rogers Ignite. My TV, home phone, and IPhone are all working correctly, however, my iPad is showing as “no internet connection”. I have tried rebooting the iPad, but no changes. Any suggestions?   *Added Labels*

MikeF3292 by I've been here awhile
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  • 1 replies
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Consistent network issues

My internet has been really weird recently and I'm at the end of my troubleshooting abilities. I've had regular issues with:- Requests randomly hanging for a second or so. We're talking big high availability services. Could be opening a link on Googl...

Accessing game from External IP

Hello I have a CGM4331COM modem. This modem does not allow me to port forward but it has port triggers. I am setting up an Arma # server and it uses Port 2302. So I set up the port trigger to allow this port. Also the AMP game server has a web page o...

Rjdugas by I've been here awhile
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Email quits after ignite upgrade

Upgraded to ignite about 3 days ago. Everything seemed to go smoothly except for a couple of hiccups with wifi coverage and reprogramming 2 Logitech remotes. However I suddenly realized that after 2 days email was not working on both rogers and yahoo...

rammer by I plan to stick around
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  • 1 replies
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Resolved! Upload channel 5

Hello,   When is my area (downtown Kitchener) going to get a 5th channel for upload?   Thank you.   *Added Labels*

SQUARE7 by I plan to stick around
  • 961 Views
  • 1 replies
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Ignite Xbox Lag

I am at my wit’s end trying to figure out why latency is about 2X higher on the Xbox Series X vs any other device. I’m connected directly to the Ignite (1000Gbps) via Ethernet Cat 8 (brand new cable).  The modem is in bridge mode and is also connecte...

Surge74 by I plan to stick around
  • 2569 Views
  • 9 replies
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Ignite Modem bridge mode with Netgear Orbi RBR50 router

Hi everyone, we currently have home phone, home monitoring, internet & digital TV from Rogers.  Lately Rogers  had been pushing really hard for us to migrate over to Ignite.  I am a bit on the fence because of two main concerns: 1.  In order to maint...

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LuvCoffee by I've been here awhile
  • 4504 Views
  • 11 replies
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Shared external Hard drive won't work

Hi all,  I have a 10 gig external hard drive I had plugged into my router with my previous internet provider.  I got Rogers ignite internet and plugged in the external hard drive and no computer can see it.  Has anyone ran into this? Any advise for m...

Dunner185 by I've been around
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  • 1 replies
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XB6 bridged, unable to access WiFi router 192.168.0.1 from PC.

Just connected my TP-Link AX3000 Router to my XB6. Gateway is now in bridged mode. My SSID's are broadcasting from router and work, and I can access the router settings (192.168.0.1) from my wireless devices. Unfortunately, I can't access my router (...

dbs_180 by I've been here awhile
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XB7 no port 4?

Hi folks, Yesterday I experienced a dead port 4 on my XB7 for the second time. Both times I swapped the modem out. First time port 4 worked after the swap. This time, port 4 is still dead even after the swap...I've:- Reset the modem- Tested on 3 diff...

bigdee2015 by I plan to stick around
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Resolved! Can't make bridge mode work Ignite XB7 Airport Extreme

Hi everyone: I had Rogers internet installed in May. This is a rural application, so it is essentially what is known as "fixed wireless": A radio/antenna attached to the outside of my house; ethernet cable running into a power injector inside with an...

dual wan drops packets

Hello,Looking for some assistance, I have dual wan setup (2 routers connected in bridge mode) with CGM4331COM modem (Bridge Mode).it was working fine, but recently notices packet loss happening & becoming not useable. Just wondering if anyone has sim...

tp007 by I'm here a lot
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Resolved! Rogers Ignite 150 Disconnect and Unresponsive At Times

Hi Rogers Forum,   I just switched from CarryTel 75/10 to Rogers Ignite 150/30 for about 2 days or so.  Rather than faster speed, I have been noticing more frequent disconnections and sometimes there seems to be higher than usual latency.  I suspect ...

Siward44 by I plan to stick around
  • 2010 Views
  • 9 replies
  • 0 likes