Rogers Community

gisuck · 02-06-2025

So this is going to be a Rogers NOC question. Someone from Rogers will have to relay to them to see if I can get an answer. By default, for security reasons, Rogers blocks outbound SMB traffic (Port 445) to the internet. The problem is that my compan...

gisuck · 10-15-2023

For close to 2 months now, I've been experiencing random periods of high latency. It comes and goes. Some days are worse than others. But when it happens, it can affect not only my internet but my Ignite TV as well. I called several times to report...

gisuck · 09-27-2020

Hi There, I currently have a case escalated with @RogersHelp, but the twitter team suggested I ask here in the community if anyone else has or noticed this problem. The problem I'm having is that Rogers is issuing a DHCP lease that is only 1 hour l...

gisuck · 03-11-2015

I'm currently still on the old grandfathered Rogers Ultimate 1TB paying $130/mo + $12 modem rental fee. Why hasn't rogers taken the courtesy of updating peoples account to the new Ignite since it's the same speed teir, no caps, and a much lower price...

gisuck

Try using a tool like PingTracer or MTR to see where the drops are happening.

gisuck · 02-08-2025

Hi @RogersYasmine, This would be blocked for security reasons. There were a high number of exploits against SMB back in the Windows 2000s, XP days. It's not uncommon for ISPs (not just Rogers) to block inbound and outbound traffic on this port. It wo...

gisuck · 10-18-2023

Thanks Moin, I've completed that task now.

gisuck · 10-16-2023

I'm interested for someone from Rogers to comment on this. Clearly front line support can identify this is a Rogers issues to correct, but I can get someone to contact me after the ticket has been escalated to discuss the issue further. Basically the...

Rogers Community

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User Activity

[Rogers NOC Question] Access to Azure Files blocked by Rogers

High latency issues, tech support unable to resolve.

Short DHCP lease from Rogers causing brief internet disconnects

Why aren't customers automatically in Ignite?

Re: Massive Ping Spikes

Re: [Rogers NOC Question] Access to Azure Files blocked by Rogers

Re: High latency issues, tech support unable to resolve.

Re: High latency issues, tech support unable to resolve.