Rogers Community

gisuck · 10-15-2023

For close to 2 months now, I've been experiencing random periods of high latency. It comes and goes. Some days are worse than others. But when it happens, it can affect not only my internet but my Ignite TV as well. I called several times to report...

gisuck · 09-27-2020

Hi There, I currently have a case escalated with @RogersHelp, but the twitter team suggested I ask here in the community if anyone else has or noticed this problem. The problem I'm having is that Rogers is issuing a DHCP lease that is only 1 hour l...

gisuck · 03-11-2015

I'm currently still on the old grandfathered Rogers Ultimate 1TB paying $130/mo + $12 modem rental fee. Why hasn't rogers taken the courtesy of updating peoples account to the new Ignite since it's the same speed teir, no caps, and a much lower price...

gisuck · 10-18-2023

Thanks Moin, I've completed that task now.

gisuck · 10-16-2023

I'm interested for someone from Rogers to comment on this. Clearly front line support can identify this is a Rogers issues to correct, but I can get someone to contact me after the ticket has been escalated to discuss the issue further. Basically the...

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High latency issues, tech support unable to resolve.

Short DHCP lease from Rogers causing brief internet disconnects

Why aren't customers automatically in Ignite?

Re: High latency issues, tech support unable to resolve.

Re: High latency issues, tech support unable to resolve.