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Cannot create primary email

I try to create it following the link from the rogers account. I enter the security key (reference number preceded by S)  and security number (pro art phone # last 4 digits twice). Then I fill out form, and 3 seconds later I get a popup:    Account C...

Mc13 by I Plan to Stick Around
  • 2478 Views
  • 4 replies
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Attenuator stopping connection?

I recently moved and a Rogers tech setup my wifi but installed a 9db attenuator which i didn't really care about but i had to unplug the cable connection so i could paint my wall and when i went to hooked it backup i got no internet but the wifi sign...

kashi394 by I've Been Here Awhile
  • 5986 Views
  • 3 replies
  • 0 likes

Is IDS enabled?

Is IDS enabled on my router when the firewall settings are set to 'Custom'?   *Edited Labels*

coreyestey by I've Been Around
  • 3304 Views
  • 3 replies
  • 0 likes

Rogers CODA Modem Trial

Hey Community,   Exciting news!   We have an upcoming opportunity for some Community users to participate in testing of a new modem.   Requirements: -Must currently have a CODA-4582 modem -Accounts must be in good standings -Community user must be ac...

Resolved! Condominium Fibre

Hello Everyone,   I'm interested in getting Rogers internet installed in my condo, it's a new building so we have Fibre straight up to the wiring closet in the units. I was told that it's pre-wired for both Bell and Rogers, currently, I have Bell so ...

Resolved! IMAP stopped working

Last night my Thunderbird email stopped working with the Yahoo! IMAP servers.   The SMTP Server appears to be working, but sent messages don't save to the "Sent" folder after they've been sent.   Incoming emails aren't being retrieved, but I get them...

montymon77 by I've Been Here Awhile
  • 7615 Views
  • 36 replies
  • 0 likes

Resolved! Configuration compatibility between CGN3 and CGN3ACSMR

I've given up on the Advanced Wireless (CGN3) modem and took the Rocket (CGN3ACSMR) instead. Does anyone know if I can take the CGN3 backup and restore it to the CGN3ACSMR (and have it work)?   *Edited Labels*

Kyle12 by I Plan to Stick Around
  • 1880 Views
  • 3 replies
  • 0 likes

2nd ip with gigabit plan?

Hi Guys, Quick question for the networking pros out there!   I recently just picked up an older server that I'm going to play around with some virtual machines and linux and stuff, and was wondering if Rogers allows us (paid or otherwise) to have a 2...

amp3d by I've Been Here Awhile
  • 4064 Views
  • 9 replies
  • 0 likes

Node repair timeline...

So last nght I finally got a tech to open a ticket for the slow uploads in the evening. She asked me to reboot the modem and then said my node has to be repaired based on the reboot. (shrug)   However, she  couldn't provide a timeline. She just said ...

yyzsam by I Plan to Stick Around
  • 4907 Views
  • 61 replies
  • 1 likes

Resolved! Hitron CGNM-3552 not allowing connection on devices

Hello,   We have a Hitron CGNM-3552 with a number of devices connected (4 roommates with phones, tablets and computers).    We are having the issue that a computer became unconnected from the network. While trying to troubleshoot the issue, I took my...

nikargo by I've Been Around
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  • 1 replies
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Resolved! Hitron CGN3 in bridge mode broadcasting wifi

I have my CGN3 in bridged mode and I noticed that it is broadcasting a wifi signal.  The wifi it's broadcasting isn't a hidden network, but in fact (more annoyingly) the last configured wifi network name I had set up.  That same wifi SSID is now bein...

Eli_Sand by I Plan to Stick Around
  • 10635 Views
  • 2 replies
  • 1 likes

Resolved! RT-N66U in repeater mode - sudden drop in download speeds

Hi.  I have an Ignite 100U package (100 down / 10 up), a Hitron CGN3 gateway in the family room and I'm using the RT-N66U in repeater mode @ 5GHz in my office upstairs so that I can get a wired connection to my PC.Until last week, I was getting a ste...

eljay by I Plan to Stick Around
  • 8616 Views
  • 4 replies
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Home Internet Options

I live in a condo building in Toronto. Due to recent construction, the copper cable that provides television and internet to our unit has been damaged. We have contacted Rogers and they appear to be unwilling to provide a fix as we are the only unit ...

IKKI1 by I've Been Around
  • 1500 Views
  • 1 replies
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Resolved! off and on route issues to US work VPN

Hi Guys,    three or four times a day my VPN to the amercian branch of my company will drop for 2 or 3 minutes. It's been happening pretty consistantly since I switched back to Rogers about a year ago.    I have started gathering data and noticed tha...

Resolved! CGNM-3552 wifi to lan issue

Hi, I can't establish a TCP connection (ssh, http, ...) from devices on the Wifi (Android, ubuntu) to devices on the LAN (Ubuntu). It seems to be linked to an arp issue ? If i add the arp entry of the LAN device on the Wifi device, I'm able to connec...

Loux by I Plan to Stick Around
  • 2713 Views
  • 11 replies
  • 0 likes

Resolved! MAXIMUM CONTACTS IN AN EMAIL

Is there a maximum to number of contacts sent to in an email. Currently we have four distribution contact categories with 100 addresses in each and would like to have one category with 400 addresses. We use the BCC for addresses. With thanks, Edward ...

ironside1 by I Plan to Stick Around
  • 5294 Views
  • 7 replies
  • 0 likes