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Email address isn't recognized

I'm can't log onto my email anymore. I am on my cell phone but I can no longer login from my laptop or web browser on my Cell.     ***Added Labels***

Lynn_H by I've been around
  • 6906 Views
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Resolved! XB6 modem is limiting port speeds to 100Mbs

I’m new to ignite. Just noticed after setting up my mesh Wi-Fi connected to one of the 2 LAN ports on the XB6, that the XB6 doesn’t allow for more than 100Mbs. My system is capable of 1.7Gbs. Is there any way to raise this from 100 to 1Gbs like I had...

CODA - Constant factory resetting

Hey folks..   I'm pretty aggravated with Rogers hardware. It seems that i am constantly (at least 4 times/year) returning my modems due to defects. Thankfully I rent because I would NEVER take a chance at buying one of these bricks.  Currently I have...

bigdee2015 by I plan to stick around
  • 1654 Views
  • 1 replies
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Resolved! MTU size on router

Hi,   Is there a recommended value for WAN MTU size in router configuration? Should it be set to 1472 or 1500?   Thanks!     ***Added Labels***

vikas-arora by I plan to stick around
  • 5804 Views
  • 3 replies
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Wi-Fi 6 - AX

Anyone know if there's any update on whether Roger modem/routers will be updated to include WiFi 6 (ax)       ***Added Labels***

Ehonk by I've been around
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  • 10 replies
  • 1 likes

Network setup using both XB6 dual ports?

Hello, I'm trying to get both ports on the back of the Arris XB6 to see each other over network? Is this even possible??? I would like to be able to access my movie collection from the DS415 from port 2 over to my Nvidia shield or Mede8er 800X3D box....

vincez28 by I've been here awhile
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  • 6 replies
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Hitron CGN3 WMM(QOS) greyed out

I recently noticed when changing settings on my modem that the WMM(QOS) tab in the wireless settings is now greyed out and is on by default. I recently exchanged modems because this happened with my last one. I have been having issues as of late with...

Geezup by I plan to stick around
  • 12598 Views
  • 14 replies
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Wired Setup Using Switches

Good day to all!   I have a question I hope some of you could help me with. Ever since I switched to Ignite and got the XB6 modem, I have to say that our wifi has not been as good as it once was. I use the XB6 for the wifi, with 3 mesh pods (supplied...

snafu1 by I've been here awhile
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  • 5 replies
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Rocket Modem w/ Ignite 75 or XB6 w/ Ignite 150?

I currently have Ignite 75 wireless internet with a Rocket modem, 3 years old and wired in the basement. On the bedroom floor of the house - second floor - my download speed has been anywhere from 25-38mbps and upload of 10.9 mbps. Rogers is offering...

jordi2012 by I've been here awhile
  • 2199 Views
  • 6 replies
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Resolved! Samba SMB1 and Rogers Ignite CGM4141 Gateway

I am trying to connect to my shares on Windows 10 Home  PC via Oppo-BDP-103 using Oppo Media control app.  All worked before change to Rogers Ignite and CGM4141 gateway.  Does this device not support Samba SMB1 protocol?

Is there a Rogers Internet Maintenance webpage ?

Called Rogers and an automated message informed me that in my area (last 3 chars of postal code) there are doing maintenance and that I should check Rogers website maintenance page for status and updates.   Would appreciate if anyone can provide the ...

User_3366 by I've been here awhile
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  • 2 replies
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Why does the Ignite Modem only use lower channels for 5 Ghz?

Hello Everyone,   After doing a factory reset of my Ignite Modem (I was having issues with the Rogers Ignite TV service), I see that for 5 Ghz, it only is using Channel 44.  Why is it not working with the high channels that are spec'd to handle highe...

Alex4161 by I'm a senior contributor
  • 3398 Views
  • 11 replies
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CODA 4582 - Guest WiFi Network Security

I enabled the guest WiFi network on this Hitron CODA-4582 modem/router but the password security option doesn't seem to work. The guest network is always unsecured. It's that expected behaviour? My guess is no, because this page seems to suggest the ...

EugW1 by I plan to stick around
  • 8699 Views
  • 28 replies
  • 1 likes

Throttling RTMP to Twitch

Hello,   I'm curious if any other Twitch broadcasters are experiencing this issue with Rogers.  I get 250 down / 20 up consistently and my upload to Twitch will start to drop frames/packets if I exceed around 3000 bps, which is not even a 1/4 of my u...

RedLir by I plan to stick around
  • 23483 Views
  • 188 replies
  • 1 likes

Rogers Hitron CODA-4582 Hardware

Announced 13-December-2016 by @RogersDave  http://communityforums.rogers.com/t5/forums/forumtopicpage/board-id/Getting_connected/message-id/37931#M37931 Credit to @Hybrid_Noodle   Hitron website: http://www.hitron-americas.com/product/coda-4582/ Data...

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Double_K by I'm a reliable contributor
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Can't detect my WiFi router (Hitron CGN2)

Hi there, My phone and laptop cannot "see" my router. They both can see other connections in the building. I've gone into the settings, checked to see if the primary SSID was hidden. I know the settings on the router are set to factory settings (othe...

Rainwalker by I plan to stick around
  • 2827 Views
  • 6 replies
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How do I access my eero router settings on laptop to turn on ipv6?

I have a hitron route through Rogers and they sent me a eero router to boost wifi. I had to bridge the networks by disabling residential gateway on hitron. How do I access eero to turn on the ipv6? I type in the standard ip and it takes me to hitron ...

Kelland by I've been around
  • 1260 Views
  • 1 replies
  • 0 likes

Adding Ethernet ports to rooms

I have a work computer that requires a hardwired Ethernet connection to my router, which needs connection to the wall/Ethernet port in the wall to run. My new office space does not have an Ethernet port, only the master bedroom does and I don’t want ...

elane95 by I've been around
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  • 3 replies
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Ignite over Bell?

I am dropping Rogers Internet because of unbelievably bad tech support over a 3-week period.  I have already installed Bell Internet, and I kept Rogers running while I switch all the WiFi appliances over.   Can I run Ignite over Bell WiFi?  Or do I h...

konacq by I've been around
  • 2619 Views
  • 4 replies
  • 0 likes