I have been told by a Rogers sales representative that Rogers have different prices for different communities. For example if some one is living in Toronto, they might be paying a little more for the same service comparing to some one living in Whitb...
One of the worst experiences with a company that claims to have good customer service. Cancelled my service with Virgin. Didn't give me a temp number, didn't give me a new sim card even though I told them I didn't have the phone for the line I was po...
As per my google search is says for 1 gig of data you can watch youtube at an average of 5 hours. I got all my other apps toggled not to use date on one of my bus trips and watches a couple of videos. When i checked from my 5 gig plan, 1.6 gigs was u...
Hello there all,i was supposed to receive an email with a tracking number from UPS about when my SIM card would be coming but no email or nothing from Rogers yet. Suggestions? i’m on hold with Rogers but the wait time is atrocious. Any suggestions?
When I go to my TV package I go to the information icon for crave and it says 100%free for 6 months but when I select it it says $19.95 a month how do I get the free 6 months it said I can have ***Edited Labels***
Hi All,Do any of you happen to know the phone # for Rogers Corporate directly, you know the people that handle EPP plans? Our company gets 30% percent off through Rogers, they basically send us a code and we enter it and get the discount. I wanted ...
Hi I've run into a rather strange issue.On friday I called in a move as I moved to a unit above me. Everything went well, and the rep said he decreased my bill to 56 dollars a month instead of the 118 I was originally paying and that everything would...
Is there a way to get a copy of phone bills for 2019 via email? I used to get each bill emailed but noticed I do not get those emails anymore. ***Edited Labels***
I want to move my primary line to Telus. I currently have 12 GB of shared data with a family member whose number has been an addition to my account. What will happen if I move the primary line over to Telus to the added line? Will the account be sw...
Telus says porting request not going through as there is an existing porting request on the number, talk to Rogers and find out about it and get it cleared. Rogers says the request is from Bell ( I never requested that from Bell, last had the number ...
Hey, So I upgraded my device to the new galaxy S10 and I completed the upgrade on this cyber Monday. I got the infinite plan tab 20 which was originally $95, but cost me &85 monthly due to the cyber monday deal and in addition I received $200 in cr...
Hi: I want to upgrade my phone online. I currently have a monthly plan of $67 less a corporative discount of 30% and with the new phone I will pay $85 monthly. I am being offered a one time $200 credit. My question is if all the upgrade offer in...
I just got my Tab A with a sim chip but the problem is that the number for the Tab A does Not work. The number doesn't work no calls can come in or make calls out ***Edited Labels***
Hi I am a consumer Infinite Plan customer considering iPhone 11 and would want to add a 2nd line to the device via eSIM. This would be a BYOD device. Is this available on my existing Infinite Plan? Thanks. **Labels Added**
Today, I contacted Rogers to find out my data overage, then I got below snarky comment. I just want to say bravo Rogers, almost 20 years with you guys, had our high and lows, but this is something else. How do you train your employee with your custom...
My friend is visiting from England. He says he will be charged huge data charges by his carrier because Rogers charges are very high. **Lables Added**
Hi, I am thinking to upgrade my phone, however I am wondering if this would extending my 2 years contract? ***EDITED LABELS***
Beware guys.Rogers coredit dept calling me for delayed payment where as I have paid full amount. I have paid more than I owe to rogers and still they are asking past due.Spent 2 hours on argument and they realize their mistake but not ready to accept...
Hello there, I would like to have your attention over an issue it has been going on for a long period. I am being charged every month for the last 1+ year and after calling a couple of times and visiting the Costco location to fix this problem I am s...
Hello, I would like to move the wireless numbers from one Rogers account to another Rogers account. I have done this in the past at no charge, but recently when I tried to do this, I was told there was a $35 charge per number. Is this information c...
