I recently checked my credit score and noticed the score drastically reduced. I noticed it is due to 2 credit hits from Rogers in the subsequent days. I applied for an Internet connection on 25th Nov. But there are 2 inquiries on Nov 25 and Nov 26. B...
I accepted a plan with Rogers for 3 lines. One of them is Samsung S22 Ultra 256GB. Once I signed up I got an email that it takes 4+ weeks for phone to be delivered. I called and checked with agent, he mentioned 128GB is immediately available to ship....
Me and my husband have been trying to talk to a billing person to resolve a billing issue from the Home Monitoring dept, but other than being placed on long holds with no resolution. We are so frustrated. This has been going on for almost 2++ weeks. ...
Since November 18th. I have not been able to speak with anyone. My account got messed up, as I got screwed on the wrappedin red event. I have tied to fix it Yet no answer. they do not care. Everyday a minimum of 1 hour wasted on rogers
Hi! I recently signed up for another 12 month bundle. Do I qualify for the 6 month free apple tv? Thanks! Brian ***EDITED LABELS***
My account info shows I'm paying for 1Gbps download and 50Mbps upload but I'm still getting the 30Mbps upload speed. Briefly last summer Rogers upgraded my upstream to 50Mbps and then downgraded it back to the 30. At that time Rogers was still adve...
Just came here to vent, I got my Rogers bill today, I always pay it as soon as I get it, it’s a actually due December 27th, on the bill they had a 34 cent discrepancy probably from last month, maybe I just didn’t enter it correctly when I paid. The p...
I ordered for Ignite Internet 1.5 Gigabit for self-instalment on 2 December 2022 for service start on 9 December 2022. The sale person said my house already setup internet wire and I can do self-instalment. Got the confirmation the technician will co...
I have purchased a brand new 14pro max but i haven’t received a financial agreement from rogers on my email. I would be obliged if anyone could guide me that how can i get it ***Added Labels***
I talked to an agent to adjust my plan. Basically to get a better price since I’ve been with Rogers for awhile. She said a price to me and agreed on it but when I received an email confirmation from Rogers, that’s not the amount I am expecting. Accor...
Hi I recently cancelled my rogers wifi and got telus. But my boyfriend wanted to keep both the wifis, is it possible to re activate my line. I still have my modem.Please let me know .Thankyou ***Edited Labels***
Just wondering if I can change the date they charge my card, I would prefer to have it taken out closer to when I get paid instead of a couple days prior to payday. Thanks! ***Added Labels***
Hi, My mother had to extend her stay in another country due to health issues and I would like to know whether I can ask Rogers to suspend her TV/Internet services. Is this possible, what is the process and how much will I have to continue paying whil...
Hi,I was wondering if anyone knows about the temporary hold service that Rogers has for $10/month (minimum two months)? I last had a hold back in April 2021 - October 2021. From my understanding, I could request a hold again, but it is every 12 month...
I had an extremely positive experience with a chat specialist. I'm pretty sure everything was completed. But before I had a chance to thank them and tell them how great everything was a popup came up for me to put my email in to get a chat log emaile...
Hello all, Hoping someone can assist me, this is all confusing to me (Rogers unfortunately has made it worse with conflicting information). A couple of months ago I contacted Rogers in order to move to a lower tier of TV due to a special expiring...
On Oct 20 2022 I added 10g of data to an existing Talk & text plan. Got a new iPhone SE. Phone and text work, but Data has not worked ever. Several calls to Rogers tech. Today Dec 3 2023, Went to Rogers store tons of trouble shooting , new SIM card, ...
charge for pay per viewHello I have a rogers bundle package with rogers. This month I noticed a hefty charge of 59.99 on the bill and found out that it was a pay per view movie. I called customer service and explained to them , that it must have been...
My Wife Called Rogers because our monthly Bills are $500 month, and we need to find a way to cut costs during tough economic times. She was scammed into taking a new Contract for a tablet that she doesn't even want, and the person said it was part o...
Hi: I have been trying since Monday to talk to somebody from teh Ignite migration team after successfully talking to tech support who advised me that there is nothing they can do except pass me on to Ignite migration. The issue is that I'm followin...
