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I'd like to suspend ignite tv only and keep my internet active. Possible..?

Variable
I've been here awhile

I have timers, camera's etc running off my internet so I'd like to keep it active and only suspend the tv portion.

 

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Re: I'd like to suspend ignite tv only and keep my internet active. Possible..?

RogersCorey
Moderator
Moderator

Greetings @Variable!

 

Do you have Rogers Smart Home Monitoring or are you using a third-party system at home?

 

A temporary suspension does require that you suspend both your Internet and TV.

 

If you have a centrally monitored alarm system with another provider (e.g. ADT, etc.) that requires a phone line connection between the alarm system and the monitoring station, your monitored alarm system will continue to function normally during your suspension. However, if you have a monitored alarm system that requires an Internet connection between it and the monitoring station, it may not function normally during your suspension. Please confirm with your alarm service provider what connection is required to ensure the normal functionality of your monitoring system.

 

If your home monitoring system requires Internet, you may want to reconsider suspending your services in order to keep your alarm system functioning normally

 

Regards,

RogersCorey

Re: I'd like to suspend ignite tv only and keep my internet active. Possible..?

Variable
I've been here awhile

I believe I'd mentioned I need internet but yes, I do have camera's etc. running off the Internet so I'd like to keep that functioning but put the TV portion on hold.  Is that do-able...?

Re: I'd like to suspend ignite tv only and keep my internet active. Possible..?

No, a temporary suspension does require that you suspend both your Internet and TV.

 

Regards,

RogersCorey

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