I’ve noticed a few dollars here and there in my last couple bill cycles for international messaging costs - I have no idea where this is coming from. This bill cycle I incurred a pretty sizable charge for international messaging and decided to call R...
Rogers systems will send SMS alerts, Verification codes, Recovery numbers, bill notifications and more BUT ONLY TO ROGERS/FIDO/CHATR cell numbers. So any of us with other cell phones can never get those texts from Rogers (it took a Telus tech to real...
Hello Rogers Community, I hope you're all doing well. I'm reaching out for advice on finding the best deals for Fido and Rogers for my phone, using my current phone number. Here's a bit of background: I was initially with Fido and later switched ...
We are going to AntiguaShould I get a travel data plan?If so, what would it be and cost? ***Edited Labels***
I’m a Shaw/Rogers home internet customer and a longtime Rogers wireless customer since 1995. I’m due for a device upgrade and want the Infinite Premium plan because I travel to Mexico often. Rogers has been unrelenting in offering me any sort of a re...
I am with Rogers more than 30 years, Rogers sent me the Residential service agreement less than what they withdrew the amount from my bank. I called so many times, no one can help me. Dissapointed. Rogers please help. Very appreciate your help. **L...
I was called by the winback team two months ago with a great offer for an iPhone 14 Pro with a device credit on a two year agreement . The following week, I get an email saying that the phone is back ordered and I would need to call Rogers to change ...
Is it only ME that has the following problem or have others experienced this as well? Ok so for the past few months I kept hearing from Rogers that they wanted to do whatever they could to help ppl through this difficult time (COVID19)...anyhow, I ha...
I am trying to process a device protection request, but everytime I open the portal it gives me this error. "Oops. Username or Password seem to be incorrect. Please check and try again." There's no option to enter any username or password, and I ...
Is there a recommended UPS for the Rogers Ignite Modem **Labels Added**
Why can phone numbers we block still leave us voicemail?? The last thing I want to receive from someone I have blocked, is all their drunken voicemails! When I block someone, I want to block them from accessing my number completely! I think they...
How can I order another ignite box? ***Edited Labels***
I am in Dominican Republic trying to Roam like home and call 1800 number urgently and all I get is a Spanish message about 800 numbers. It would seem I'm not even getting out of DR. **Labels Added**
I received an email that looks pretty legitimate saying I owed $28 from a cancelled account and will be sent to collections if I don’t pay. I called Rogers separately to see if it was true and the operator said that the account number on the email wa...
I received a data overage by $50 message today and it shut down my data...but I am in an unlimited plan...WHY?! *Added Labels*
Roam like home is based on any day in the EST zone. This may be fair for Eastern time zone customers only. As a BC resident, it irks me that my daily billing starts and ends at midnight EST. This means when I roam in Western United States, irrespecti...
Seven attempts to cancel accounts with Roger’s as bells offer could not be matched. I have a cancel confirmation number and they finally send me the canada post labels code. Can with having received the equipment and account closed they still bill fu...
After being a customer for 12 plus years, it’s time to leave Rogers. From the abysmal customer service, billing mistakes etc. We no longer wish to hold our telecommunication provider to task. Hours on the phone, trying to rectify billing, promised ca...
My latest bill has an overage charge of $20. It references data usage details that show hugely different usages on random days. One day shows a usage of 2-400 GB and the next day’s usage is 5000 GB! Something is wrong! I called Customer Service and w...
I recently upgraded to the iPhone 15 Pro, before I upgraded I was financing the iPhone 13 Pro. When the iPhone 15 was announced I started looking to upgrade online. When in the upgrade screen it told me online that my remaining financing balance up t...
