Rogers Community

JeannineaB · 04-15-2025

We recently got a credit in Rogers communications because two phones were returned. Therefore, we have a negative in our account. We only use the Rogers Bank credit card for the purchases of anything to do with Rogers communications. We have not purc...

JeannineaB · 02-03-2025

So upset. We had the whole family with Rogers. Recently my husband and Ii switched. More recently we asked our daughters to pay their own phones as they are all adults and more importantly my husband was diagnosed with stage 3 cancer in which he had ...

JeannineaB · 04-15-2025

Thank you for your response and your help.I didn't know this was a customer to customer thing but now I do I thought you were a representative that worked for Rogers LOL.

JeannineaB · 04-15-2025

The thing is as we called Rogers communications and explained the situation. I was told that I had to call the credit card company. The credit card company told me to call Rogers communications. I do have proof saying that in February we were charged...

JeannineaB · 04-15-2025

I do know how a credit card works. We did not purchase the phone. The phone was on a plan the plan was done we returned the phone back because it was on the type of plan that you only have it for a while and when the plan is up you return it. We were...

JeannineaB · 02-04-2025

Update: I spoke to a very nice agent and also a manager today. And so far they are allowing us to return both phones and get refunds. I am hoping this is all going to work out for us and that we will indeed have this solution solved and get our refun...

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Charges not made!!!

Very Disappointed

Re: Charges not made!!!

Re: Charges not made!!!

Re: Charges not made!!!

Re: Very Disappointed