Was supposed to get internet and tv service from rogers and had a technician come at my place with the cable and everything to install the internet but he have to make a line or something somewhere and said that hes gonna need to come back with someo...
HiI dont know what can i doI am already . off from last 10 days ,I have a device protection with likewize and i sent all docs , but they cant approve my lost phone , i dont know what they need now , i called soo many times to likewize and rogers too ...
cannot reach anyone at this company - been trying for over a week I have been trying to get a live person - impossible terrible service i have a tv box not working and need to update by bundle - thats it... and all i get is a 3 hour wait or no connec...
I received the following message from Rogers on December 15, 2023 "Rogers Service Message: ... We want to treat you this holiday season. Enjoy 30GB of bonus data every month for the next 24 months.... Offer expires January 14, 2024" I then logged o...
I have been a loyal customer since the early '80"s, and today I get a 51% increase in my bill !!! It was bad enough last year when forced to switch to Ignite...due to techs no longer trained to diagnose Digital Cable issues...and Rogers removed all...
Does anyone know - is there a place at Rogers where we can register our landline and residence address to STOP THE WEEKLY COLD CALLS on the landline and at the door (usually during dinner) to sell us services? We have Rogers wireless, the rest of our...
Spend the whole day trying to reach Roger’s customer service by phone to cancel internet, tv , home phone and cellular. Tried chat option, responds to chat to specialist and nothing happens. I need to get a return authorization for the equipment rent...
My husband and I are currently on bring your own phone plans. Next week we are planning to upgrade to new devices. We were told a hard credit check is needed to do the upgrade even though we already have services. Can someone please confirm this.? ...
Long story short, I was out of a job for nearly a year and was unable to pay my Rogers wireless bill. I got an email from rogers@tcr.ca saying that Roger's had sold my account to total credit recovery, this was a couple months ago. I am now receiving...
I was recently approached by Shireen from ambassador team about an internet offer of 1.5 symmetrical download/upload speed at price X. Today i have the service installed, but only the download service is 1.5, the upload is 50M only. The win back...
My phone roesnt allow collect cwlls. How do I change that? ***Edited Labels***
a few weeks back i upgraded to the ignite tv/inernet with the 2yr locked in price now i see when i log in that there is a newer offer that is lower then what i am paying now and was wondering would i be able to have that lower offer or will that mess...
I'm not trying to be rude but are there any English speaking Canadian born citizens working for Roger's customer service?I've been very unhappy that I pay over 100 a month for basic phone service and some data, I don't even have voice-mail and my pho...
This morning I noticed there was a new account opened under my name a post paid account, they did not even use my complete name but they still managed to do that this puts Roger’s security in question and it also makes me move to different company, I...
I'm currently being charged for these 2 items, Premier is $32.48 and Premier Specialty Pack is $68.00. I can't seem to find a channel line-up for the Specialty Pack, but when I look on the Premier list, it seems that's exactly all the channels I hav...
Been have issues with our internet loosing connection intermittently and it has progressively gotten worse for 3 weeks now. Reached out to tech and they identified the modem is failing. Told them bell is offering fibre on our block for $65.00/month, ...
My promo is ending Mar 2 - Rogers suggestion - Pay $20 more a month for services I don't want or need: End of promo's for loyal customers should include more than one "special offer" that is always more money. How about some other offers that MATCH...
Got my final bill after switching. It's rogers owing me 50 bucks. Thing is, I cannot find info on how I am getting this money back. I assume it should be via mail with a cheque, but I've been waiting for 90 minutes on support so they can tell me wh...
Just had "Lavish" of the ontario support team tell me to "sure please do" when mentioning the possibility of switching providers. I do not appreciate this from a support worker that wasn't able to answer a simple question and treated me different the...
2 of my phones were coming up for end of term on Upfront. Got a call form a store, told them I have to return the upfront, they said they can't do that, I have to call Rogers. Tried online, just before finalizing, the upfront always disappeared. Sho...
