Deliverability to Rogers network

[lilrkt]

For the last month we've been having issues with delivery of e-mails to users on Rogers

Microsoft Exchange support said it's a known issue with Rogers and some tenants that we cannot seem to get resolved.

Long story short, DNS records and no Spam Hits on lists.

I submitted a request through the feedback form asking for support from Office of the President a week ago but response.

Account manager for our Business account has been unresponsive via e-mail.

We need someone from support to address this.

[RogersMoin]

Hello, @lilrkt.

Welcome to our Community; we are genuinely sorry for the inconvenience caused by the email delivery issue.

To better address this issue, please connect with our Business Tech Support so they can investigate and work towards a resolution. They can also coordinate with the Office of the President and your account manager to prioritize your case.

We understand the importance of reliable email delivery for your business operations, and we appreciate your patience as we work to resolve this issue.

Cheers,

RogersMoin