Hey, So I upgraded my device to the new galaxy S10 and I completed the upgrade on this cyber Monday. I got the infinite plan tab 20 which was originally $95, but cost me &85 monthly due to the cyber monday deal and in addition I received $200 in cr...
I just got my bill and have a 121 minute call to Yankton SD costing me $66! Rogers is refusing to credit it saying their system says it’s a “valid call”, which it definitely isn’t!! Has anyone experienced this? How do you challenge incorrect billing?...
Hi: I want to upgrade my phone online. I currently have a monthly plan of $67 less a corporative discount of 30% and with the new phone I will pay $85 monthly. I am being offered a one time $200 credit. My question is if all the upgrade offer in...
I just got my Tab A with a sim chip but the problem is that the number for the Tab A does Not work. The number doesn't work no calls can come in or make calls out ***Edited Labels***
Hi I am a consumer Infinite Plan customer considering iPhone 11 and would want to add a 2nd line to the device via eSIM. This would be a BYOD device. Is this available on my existing Infinite Plan? Thanks. **Labels Added**
Today, I contacted Rogers to find out my data overage, then I got below snarky comment. I just want to say bravo Rogers, almost 20 years with you guys, had our high and lows, but this is something else. How do you train your employee with your custom...
My friend is visiting from England. He says he will be charged huge data charges by his carrier because Rogers charges are very high. **Lables Added**
Hi, I am thinking to upgrade my phone, however I am wondering if this would extending my 2 years contract? ***EDITED LABELS***
Beware guys.Rogers coredit dept calling me for delayed payment where as I have paid full amount. I have paid more than I owe to rogers and still they are asking past due.Spent 2 hours on argument and they realize their mistake but not ready to accept...
Hello there, I would like to have your attention over an issue it has been going on for a long period. I am being charged every month for the last 1+ year and after calling a couple of times and visiting the Costco location to fix this problem I am s...
Hello, I would like to move the wireless numbers from one Rogers account to another Rogers account. I have done this in the past at no charge, but recently when I tried to do this, I was told there was a $35 charge per number. Is this information c...
So, I switched my wifi plan from personal to small business way back to December, which creates a separate account with small business. The problem I have now is I thought the personal account is stopped charging money after a setup call from rogers....
I preordered an iPhone 11 pro from Rogers and received it a week ago. The phone does NOT work upon arrival since it cannot connect to the Rogers network. Rogers asked me to return the device and as they have received my returned device, I found I am ...
I received a call today that came up on my phone as Savi-Rogers. She knew about my upcoming move and the address I was moving to and offered me a good deal on an internet package through Rogers. Is this legitimate?
Just a shout out to Rogers customer service. Over 10 years with Rogers, had to call another company customer service for a possible services switcheroo. Try that yourself and you won't take Rogers customer service reps for granted again. ***Added...
I have the "share everything" Legacy Premium plan with 2GB of data, 2 iPhones and 2 iPads. Pretty Simple! One phone is at $90/mo and the other is $65/mo. ie. Talk - Unlimited Canada-wide Calling; Text - Unlimited CanadaWide Sent & Received Text, ...
Last saturday I ordered 3 iPhone XR and 2 of them arrived on wednesday and the last one hasnt been seen.. The two that have already arrived are black and the one yet to be seen is red. Is this a common issue or what?? ***Edited Labels***
Why can't I get this, phoned in billing support for 1 hr and she had codes apply but said my lines are to new.. I just switched to infinite plan last month and u say I can't get this. Like ***Added Labels***
Hello,In Dec 2018 I cancelled my Rogers services after selling a property. Rogers did not effectively cancel the service, and kept billing and only sending paper bills to the old address, so I never received them.Rogers sent the account to a collecti...
Were coming to the end of a 3 year bundle and wanted to drop TV. We seriously dont watch it anymore. We’ve been offered a new tv/inet/hphone bundle which is $4/month more than if we get unbundled internet + homephone only. $4 doesn't sound like m...
