Hi All, I recently upgraded my car stereo which contain a 4G port for using network. I have quite a lot of data from my original mobile phone plan. I would just like to share these datas to the stereo, so I can use it while I am driving. I wonde...
What does Rogers consider acceptable wait times to speak/chat with an "agent" Pretty much watched a whole Blue Jays game and chat is stuck on "3" for well over an hour. This in NOT the first time waiting for hours to speak or chat with so called su...
We have been long time customers with Rogers and it is now becoming a nightmare. . My ignite box wasnt working so i called in and was told they would send me a new one and to return my old one . Simple enough. Thats what i did. I went to the post off...
This is shocking to find right here on the Rogers website, and this has been going on a long time and Rogers supports this? This company is literally selling fake phone insurnace and then saying it isn't their problem when the insurnace company refus...
I recently attempted to move over to Rogers after finding a more suitable package for my needs after being a long time Bell customer. Before making the switch I checked the website as well as calling rogers directly to confirm I can Port my current b...
Last Sunday, we had had the same thing, Rogers Rep came to the door, and we agreed to switch from TELUS to Rogers, a convincing story. Exactly, 20 hours later, we switched back to TELUS and CANCELLED all agreements. It was documented and we have scre...
Issue with phone service fee $60, countless chat with specialists , answered feedback and submitted 2 customer feedbacks with no reply . It’s been since May 19,2024 . I can’t find the president office email , it is so frustrating how you treat your c...
So I have been with Rogers for 25 years I go and request a mailing label to return my cellphone and they tell me that it has not been returned by June 3 that I am forced to buy it now this seems like a shakedown by Rogers because I choose not to cont...
I wanted to understand about wifi calling and other roaming charges. I am currently travelling to a different country. I wanted to know following things:1. If my roaming data is turned off and I dont keep the phone on airplane mode in order to receiv...
I tried to Rogers another chance, but there service continues to worsen. I cancelled my services well before the 30 day mark (within 14 days), and shortly after cancelling, I began recieving notices that I owed $58.00. I attempted to resolve this 3 t...
I have been a Rogers customer for more than 20 years and have stayed with Rogers, even after all of the people on my street have moved to other providers. But the internet has been unstable for more than a month and when I called support, they told ...
I am surprised to discover that, as a 25 year customer, my loyalty to the company no longer means what it used to mean. It would appear that new activations, newcomers to the country and people upgrading their devices have access to feature-rich plan...
Hello, I'm currently in the process of trading in an iPad. From my understanding, there are only three conditions required for trading in an iPad: It must turn on.The touchscreen must work and not be cracked.All account information ...
I got a pretty good deal from a customer specialist. I had to visit the store twice because they did not set ot up as promised. Everthing was finally done today, but they switched plans on me and now my bill will be: 90$/months. ***Edited Label...
Very rude customer service and hangs up customer. Both general customer service and validation team hung up on me when they know they are incompetent in their job. Never gonna stick with Rogers once contract is done. *Added Labels*
I accidently deleted a Rogers Yahoo email account. Yes, I waited a while to get connected with a support person, and ended up talking to several before the problem was resolved. But without exception they were polite, friendly and determined to fix...
I’ve been dealing with an issue for weeks. Two cases open with secondary support and no resolution. Sent in management escalation form (8 days ago) and no response. How does one get help? I don’t have it in me to call a 7th time, wait on hold for 30-...
I recently just had an open account with Rogers because I saw form their website that they are offering Fido users $50 for Infinite Essential plan when migrating to Rogers. I was entertained by the agent that time and I specifically mentioned that po...
Hello. I assume the negative balance will be refunded via cheque around a month after the final bill's date? ***Edited Labels***
Today I spent 30 minutes online trying to update my cable package now that my old cable box is no longer going to be supported. The BEST rate after 2 incorrect transfers was $20.00 per month higher than the posted, internet rate. We have been with Ro...
