Likewize

[abhishek_86]

Facing issue from past 1 month no one is helping. I have 3 business accounts bought 2 phones on 1 of the accounts and lost 1 handset. Was paying for likewize insurance everyone and now they are not giving me the replacement phone

***Added Labels***

[RogersYasmine · Accepted solution]

Hi @abhishek_86,

A warm welcome to the Community! I'm sorry to hear about the difficulties you've been experiencing when trying to have your device replaced via Likewize. 😞

By any chance, has Likewize provided you with an exact reason as to why they aren't able to fulfill your replacement request? If you feel their decision is unfair and you have been able to provide the appropriate documentation for your claim, I would strongly recommend reaching back out to them to have the matter escalated to their Tier 2 support.

Kind regards,
RogersYasmine