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Payment tabs just aren't working...

Hi,Everytime I try to set up an automatic payment on the Rogers bill and payment tab, I'm greeted with this screen.   I clicked on the "See how to make an online payment option" and it didn't say anything about this issue.Also, I've tried to make the...

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huyanh21 by I've been around
  • 1405 Views
  • 2 replies
  • 0 likes

Ignite 20 plus 150 vs ignite 20 plus with 500

Is there a big different what would you say the price with ignite tv and internet be just wondering if I got a good deal or not for the ignite 20 plus 150 vs the ignite 20 plus with the 500 thanks   *Added Labels*

Resolved! Need help with Bill and Ignite Offer

Hello, I've been trying for the past week to get through to a Live Chat Agent, but no luck. I've also called Rogers numerous times, left my number as well, but never got a call back. I would like to discuss my current bill, my discounts which are abo...

asturias7 by I'm a reliable contributor
  • 1511 Views
  • 2 replies
  • 0 likes

International messaging costs

I’ve noticed a few dollars here and there in my last couple bill cycles for international messaging costs - I have no idea where this is coming from. This bill cycle I incurred a pretty sizable charge for international messaging and decided to call R...

YChargeMe by I've been around
  • 3059 Views
  • 7 replies
  • 0 likes

Resolved! Rogers restricts what cell #s it will send alerts to

Rogers systems will send SMS alerts, Verification codes, Recovery numbers, bill notifications and more BUT ONLY TO ROGERS/FIDO/CHATR cell numbers. So any of us with other cell phones can never get those texts from Rogers (it took a Telus tech to real...

LJD2005 by I plan to stick around
  • 5301 Views
  • 12 replies
  • 4 likes

Seeking Advice on Securing the Best Fido/Rogers Phone Deals

Hello Rogers Community,   I hope you're all doing well. I'm reaching out for advice on finding the best deals for Fido and Rogers for my phone, using my current phone number.   Here's a bit of background: I was initially with Fido and later switched ...

Pouyan by I'm here a lot
  • 1592 Views
  • 1 replies
  • 0 likes

Resolved! Going to Antigua

We are going to AntiguaShould I get a travel data plan?If so, what would it be and cost?       ***Edited Labels***

Armand9 by I've been around
  • 1728 Views
  • 1 replies
  • 0 likes

Residential Billing Dispute

I am with Rogers more than 30 years, Rogers sent me the Residential service agreement less than what they withdrew the amount from my bank. I called so many times, no one can help me. Dissapointed. Rogers please help. Very appreciate your help.   **L...

PSA: Do not accept winback offers

I was called by the winback team two months ago with a great offer for an iPhone 14 Pro with a device credit on a two year agreement . The following week, I get an email saying that the phone is back ordered and I would need to call Rogers to change ...

tambui90 by I've been around
  • 2012 Views
  • 1 replies
  • 0 likes

Late Payment Fees

Is it only ME that has the following problem or have others experienced this as well? Ok so for the past few months I kept hearing from Rogers that they wanted to do whatever they could to help ppl through this difficult time (COVID19)...anyhow, I ha...

Login error received when submitting likewize request

I am trying to process a device protection request, but everytime I open the portal it gives me this error.   "Oops. Username or Password seem to be incorrect. Please check and try again."   There's no option to enter any username or password, and I ...

varunkc30 by I've been around
  • 1830 Views
  • 3 replies
  • 0 likes

Blocked Numbers leaving voicemail

Why can phone numbers we block still leave us voicemail??  The last thing I want to receive from someone I have blocked, is all their drunken voicemails!   When I block someone, I want to block them from accessing my number completely!   I think they...

Sparx by I've been around
  • 2106 Views
  • 1 replies
  • 0 likes

Roam Like Home calling issues

I am in Dominican Republic trying to Roam like home and call 1800 number urgently and all I get is a Spanish message about 800 numbers. It would seem I'm not even getting out of DR.   **Labels Added**

France5 by I've been here awhile
  • 1840 Views
  • 2 replies
  • 0 likes

Is it phishing?

I received an email that looks pretty legitimate saying I owed $28 from a cancelled account and will be sent to collections if I don’t pay. I called Rogers separately to see if it was true and the operator said that the account number on the email wa...

Jmm1976 by I've been around
  • 1133 Views
  • 1 replies
  • 0 likes

Roam like home for 12.00 per day

Roam like home is based on any day in the EST zone. This may be fair for Eastern time zone customers only. As a BC resident, it irks me that my daily billing starts and ends at midnight EST. This means when I roam in Western United States, irrespecti...

Rogers won’t cancel account and keeps billing me

Seven attempts to cancel accounts with Roger’s as bells offer could not be matched. I have a cancel confirmation number and they finally send me the canada post labels code. Can with having received the equipment and account closed they still bill fu...