06-24-2023 03:52 PM - last edited on 06-24-2023 03:55 PM by RogersJo
06-24-2023 11:57 PM - edited 06-25-2023 12:10 AM
@emvardz I think the first thing that you need to do is cancel the billing through Rogers, and according to this FAQ, you need to do this at least one day before your promotional period ends or else Rogers will start billing you monthly for the service.
If you have not already cancelled your subscription through Rogers, I don't know whether you have enough time for your cancellation to go through before Rogers starts charging you.
Once you cancel your Disney+ subscription through Rogers, you should be able to switch your account over to direct annual billing.
For more information about managing your Disney+ subscription, see the following: https://www.rogers.com/support/iptv/managing-your-subscription-and-troubleshooting-technical-issues-...