I have been having issues with my home internet connection for the past month or so. I called technical support numerous times and was told there was interference in one of my lines. A Rogers technician was sent out to the house to try and resolve th...
Guys I do not like your solution , I do not have any phones, I asked you to help me to make it half way, I can not pay 775 plus 240 save and return!!!!office of the president is not professional!!! Come on I have to move to another company **Labe...
My phone stopped working back in May 2024. I started 5 different cases (244644968, 244512418, 244650594, 00663800 & 244495519) which they kept saying were 'closed' but the phone never worked again so not 1 case was ever dealt with appropriately. This...
I have a Can-US plan and will be in the US for six months... are there any limits for continued US usage? (I'm concerned that I might accidentally stumble into something similar to the ROGERS-EXT "fair use" policy and have my service suspended while ...
I bought a plan black Friday. $0/month iPhone 16. I picked a phone that was 2-3days deliver. About 10 days later I get an email from Rogers saying "Your device is on backorder - Can't wait for a new device? You can switch to another model by contacti...
Hi I’ve been with Roger’s for 20 years and all of a sudden I can’t upgrade to new iPhone for 3 of my lines without 1000 dollar down payment for each, so a total of 3000 dollars for 3 iPhones, they have never asked me for a down payment for a phone be...
So I bought two iPhone 16’s on Cyber Monday for $14 or $16 a month. I can’t remember exactly and they never sent an actual invoice.Looking at my online account and its showing $45 a month per phone just for the device finance.Anyone else having this ...
Hi There, I'm looking for help. I have now spoken to at least 5 different CSRs and 2 managers. Until today Rogers promised me a loyalty deal of a LTE data only plan - 250gb/$70 month, as long as i purchased the modem. So i went out and purchased...
I wanted to cancel my home internet because I am moving to the USA, so I called Rogers customer service on 01.12.2023 and told them that I wanted to cancel my internet plan with Rogers. The customer representative told me that there would be a cancel...
I’m a Fido Customer who saw an email for a plan for $70 for 150GB, I asked the online assistant about this and chatted with someone who said he could get me that.However, my bill shows it’s $110 for the plan and I’m not happy about this, will the amo...
We tried calling 4 times to Roger’s and each time when call was transferred to specialist the call was dropped3 hours later problems not solveie changing her Roger’s. Com password ***Edited Labels***
I was Rogers Ignite internet customer for over 3 years and due to some changed in life, I had to relocate to BC. I still had a few months left until my contract expired when the move was decided, I reached out to Rogers 1 month prior to my moving day...
I was recently told that if I can’t use voice services, Rogers offers TTY as the only accessibility solution for callbacks. For those who might not know, TTY is a system where messages are typed and sent through a special device, allowing communicati...
The insurance company contracted by Rogers is utterly useless. They are unprofessional, lie and do not work at resolving any sort of issue. I has my phone stolen on December 29, 2022. Stolen from my table while out. the venue, and the company i wa...
My boyfriend waited 45 minutes in a store for service and got fed up, went home and made an online order instead, wanting to switch from Bell after I told him about Rogers being a good company. They cancelled his order without notice. He chatted on...
I've been dealing with a pricing issue since August. I share a concern, dealt with rep in president office who is supposed to be looking into it but never responds to my callsCan someone advise how and where I direct a complaint to rogers ombudsman ...
Fake bill as i never ordered,received ,installed any Simm cards in my cell phone ***Added Labels***
I have a Rogers wireless plan with I think just over a year left but I'm moving from Southern Ontario to a community in north Nunavut where the Rogers coverage is almost non-existent. Is there language in Rogers contracts to cancel my service and giv...
I accepted the customized offer for the 5G Infinite Premium on my account, checked the box that I read the terms and conditions, clicked ok, got the browser confirmation that my plan was now active. When I went back to my mobile dashboard there wa...
Hello, Im having trouble finding a copy of an interaction I had with a customer support agent. It should be in my emails right? I dont know why but I cannot find it for the life of me! **Labels Added**
