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Resolved! What is The Rogers Ambassador Team?

Hello Everyone,I Received a call today from a Rogers number. I am always skeptical receiving calls from any company now, so I often don’t answer but today I did by accident and then hung up. I thought it was a scam call. When I called the number back...

Nadzser by I've been here awhile
  • 21668 Views
  • 28 replies
  • 0 likes

Resolved! Getting charged for a “free” tablet

I’ve been getting charged for a “free” tablet I received from Rogers when I signed my last 2yr old contract. For the 1st 2 years there were no charges, then after 2 years they added a $10 monthly charge for tablet financing. What amazes me is they ca...

Change of Service

Hello,  I have been trying to cancel my account for over 6 months.      I was told that there was a service charge to cancel even though I have sold my house.   I am now as an option trying to switch my service to my mother's house - she would then c...

SteveBh1 by I've been here awhile
  • 285 Views
  • 2 replies
  • 0 likes

Any Price protection for Rogers?

I bought the phone couple days ago but yesterday the phone price just dropped. I heard that there was 15 days price protection. Is "Price protection" still existed? Thanks   *Added Labels*

hhvi by I've been around
  • 5805 Views
  • 15 replies
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Worst customer service I've ever had

I was trying to port my number to a new carrier because rogers wanted to charge me $90/ month. The rep was incredibly rude and condescending. They're more concerned with pushing mastercard sales than helping people. Why in the world would I want a ro...

Internet activation

I’m having trouble understanding how long it takes for internet to be activated I just received my new modem was trying to set it up for 45 mins couldn’t get the Xfinity app to work so I contacted support and they said because my account isn’t activa...

Astalirr by I've been around
  • 253 Views
  • 1 replies
  • 0 likes

Classic rogers account issues

Hello friends. I have probably had to contact the office of the president for 16+ hours to resolve various account issues; including billing for services i cancelled, never had or double even triple billing me.My most recent issue is my wife’s phone ...

Duncanb by I've been around
  • 250 Views
  • 1 replies
  • 0 likes

Frustrated with Rogers

I was charged for data roaming even after it was off. Data roaming was only on for one day and if it charged for that day 14$ day, then I don't mind to pay that bill. But, I charged for 6 days of Data roaming where I only received the call and make t...

herry3213 by I'm here a lot
  • 568 Views
  • 5 replies
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Rogers refusing to rehook Ariel back to home

On May 31, 2025 an illogical guy decided to tow a large oversized trailer on a residential street where his trailer was too low for clearance. His trailer pulled my homes power lines and happened to pull my entire cable internet line down as well. I’...

KD51 by I've been here awhile
  • 510 Views
  • 7 replies
  • 0 likes

Is there any way to cancel my order or order change

Can someone or anyone help me, I'm having trouble cancelling my order because a few days ago, an agent from Roger's offered me an iPhone 14 and I accepted the offer without knowing the item is not the latest iPhone, and now I regret it and want to ch...

Sign up refund Scam

Has anyone experienced this scam! About a year ago I switched over our phones from TELUS. I was offered a good monthly rate from Roger’s and was told I would receive a refund for the setup fees the following month. The refund did not come the next mo...

Maubee by I've been here awhile
  • 364 Views
  • 2 replies
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Well after 13 years with Rogers Im DONE

After a busy 1st quarter I have paint 4K for a single mobile phone account!!! I couldn't believe it. I got the mega unlimited uber 120 buck a month plan that STILL charges me for long distance. At a rate of over 1 buck a minute?! Does Rogers live in ...

Trilabite by I've been around
  • 317 Views
  • 1 replies
  • 2 likes

iPhone backorder

I ordered my IPhone 16 Pro 2 just over 2 weeks ago and it said in stock at time , but few days after it said backorder. Still says same . Just wondering if anyone knows how long they’re backordered for or how long anyone else had to wait . It’s a lit...

denisehath by I've been here awhile
  • 260 Views
  • 1 replies
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Request for Reinstatement of Promotional Offer

Dear Rogers Customer Support, I am currently subscribed to Rogers cellular service on three lines, all of which are set to expire in the first week of June 2025. On May 1, 2025, I received a promotional offer to upgrade to the iPhone 16 for $17 per m...

Frustrating Experience with Rogers Online Chat Support

I had some billing issues with my home internet service, so I decided to reach out to Rogers’ online chat support. After waiting a few minutes, I was connected to an agent named Harsha. That’s when things started to go downhill.I explained my situati...

CSK_ by I've been around
  • 892 Views
  • 3 replies
  • 1 likes