Hello Everyone,I Received a call today from a Rogers number. I am always skeptical receiving calls from any company now, so I often don’t answer but today I did by accident and then hung up. I thought it was a scam call. When I called the number back...
I’ve been getting charged for a “free” tablet I received from Rogers when I signed my last 2yr old contract. For the 1st 2 years there were no charges, then after 2 years they added a $10 monthly charge for tablet financing. What amazes me is they ca...
Hello, I have been trying to cancel my account for over 6 months. I was told that there was a service charge to cancel even though I have sold my house. I am now as an option trying to switch my service to my mother's house - she would then c...
I bought the phone couple days ago but yesterday the phone price just dropped. I heard that there was 15 days price protection. Is "Price protection" still existed? Thanks *Added Labels*
I was trying to port my number to a new carrier because rogers wanted to charge me $90/ month. The rep was incredibly rude and condescending. They're more concerned with pushing mastercard sales than helping people. Why in the world would I want a ro...
I’m having trouble understanding how long it takes for internet to be activated I just received my new modem was trying to set it up for 45 mins couldn’t get the Xfinity app to work so I contacted support and they said because my account isn’t activa...
I transferred our mobility and home services from rogers to telus. I erased my eSIM from Rogers and cannot receive text messages from Rogers. So I cannot use the online method of transferring number. Telus can request a port transfer, but I still hav...
Hello friends. I have probably had to contact the office of the president for 16+ hours to resolve various account issues; including billing for services i cancelled, never had or double even triple billing me.My most recent issue is my wife’s phone ...
Is it possible to terminate or cancel one service without cancelling the other *Added Labels*
First, it was let's reduce our customer service hours from 12am-10pm. Then, it was let's get rid of helping out customers via social media. Then, let's move further reduce our customer service hours to 7pm ET. Then, let's make it almost impossible to...
Looking for my original proof of sale for my phone from June 2024. I require it to claim a warranty repair.
I was charged for data roaming even after it was off. Data roaming was only on for one day and if it charged for that day 14$ day, then I don't mind to pay that bill. But, I charged for 6 days of Data roaming where I only received the call and make t...
On May 31, 2025 an illogical guy decided to tow a large oversized trailer on a residential street where his trailer was too low for clearance. His trailer pulled my homes power lines and happened to pull my entire cable internet line down as well. I’...
Can someone or anyone help me, I'm having trouble cancelling my order because a few days ago, an agent from Roger's offered me an iPhone 14 and I accepted the offer without knowing the item is not the latest iPhone, and now I regret it and want to ch...
Has anyone experienced this scam! About a year ago I switched over our phones from TELUS. I was offered a good monthly rate from Roger’s and was told I would receive a refund for the setup fees the following month. The refund did not come the next mo...
How to find out when my current Roger’s contract ends. **Labels Updated**
After a busy 1st quarter I have paint 4K for a single mobile phone account!!! I couldn't believe it. I got the mega unlimited uber 120 buck a month plan that STILL charges me for long distance. At a rate of over 1 buck a minute?! Does Rogers live in ...
I ordered my IPhone 16 Pro 2 just over 2 weeks ago and it said in stock at time , but few days after it said backorder. Still says same . Just wondering if anyone knows how long they’re backordered for or how long anyone else had to wait . It’s a lit...
Dear Rogers Customer Support, I am currently subscribed to Rogers cellular service on three lines, all of which are set to expire in the first week of June 2025. On May 1, 2025, I received a promotional offer to upgrade to the iPhone 16 for $17 per m...
I had some billing issues with my home internet service, so I decided to reach out to Rogers’ online chat support. After waiting a few minutes, I was connected to an agent named Harsha. That’s when things started to go downhill.I explained my situati...
