When we were on Shaw with pay as you go data (no plan) there was no roaming outside of Canada unless you purchased an add-on. So no fees. With Rogers now it seems like there is no way to avoid roaming fees outside of Canada except that US and Mexic...
Hello, I bought MyRogers phone number in August 24, 2023. At the time of buying this, I have been told that I can make international calls unlimited basis. The offer that I choose in my account still shows that it has the long-distance call for unlim...
I ported over 2 lines from Telus to Rogers about 2 months ago. I got 2 eSIMs with temp numbers while the porting was done. Both phones are iPhones. One phone is fine but the other phone if I go to Settings>Cellular >SIMS - The Rogers eSim is still ...
Hello, Rogers community. Today I got my bill with extra charges mentioned in it about roaming charge for 1 day only. I was out of Canada for about 5 days and I did not make any calls or used any data still I got charged for roaming. When I asked c...
They billed me 500$ for 11.5gb of data that I used after my data ran out. But after my 5gb was done I immediately bought a new plan so that I wouldn't be charged for more. But no I ended up being charged for 500$ and another 260$ because apparently I...
Was on hold last nite for 90 minutes got through cancelled all devices gave me postal info to send back equipment s then was told something not working and would call me back today at noon. No call yet wth *** Edited Labels ***
The recent change in Rogers payment due date will have a negative impact on those on monthly programs/payments like ODSP for example, those that are desparately struggling in these times! For example, this month's payment due date is May 30th. This m...
Hi all, is it normal to get charged twice on their home internet. I moved to Rogers 10 days back and I got charged two times my monthly payment already. I have been complaining and spending hours with billing support. All they said was it is weird! A...
I ordered an iPad 10 by Mistake . I wanted an iPad Air. It's not going to be delivered until the 3rd. Do I have to wait until it comes to order the iPad Air?
I'm currently being charged for these 2 items, Premier is $32.48 and Premier Specialty Pack is $68.00. I can't seem to find a channel line-up for the Specialty Pack, but when I look on the Premier list, it seems that's exactly all the channels I hav...
Hi yesterday night my phone number got changed due to rogers website lagging issue . I tried calling rogers CSR multiple times but no help they said I have to call business line as I have small business account and business Csr are closed . Is there ...
I noticed that I had been billed $7.65 for sending 17 Canada to US messages and an additional $1.80 for supposedly sending 4 more messages of the same nature on another line. However, I can categorically state that I did not send these messages. This...
Recently, I received a call from a representative of Rogers who offered what seemed like an exceptionally appealing deal to switch providers. After a detailed 45-minute conversation and assurance of the terms, I decided to proceed with the switch to ...
A Rogers field sales agent came to my home and offered me 1.5G internet for $46.99/month with $50 credit. I was on a Bell internet service and paid $50/month. Thus, I signed the contract and changed to Rogers. However, my first bill showed $69.99. I...
My family was travelling overseas for 2 weeks. We turned the Cellular off and also turned Roaming off prior leaving Canada. When we received our latest bill, we noticed each phone was charged for a day or two of roam like home charges $12 per day for...
After waiting for 35 minutes for a Business Customer Service Agent, the first thing I did was give the Agent my cell phone number and request her to call me back if she drops the call. She took down my number and then said, okay let me place you on ...
Hello, Rogers,I installed rogers service, and I got checked hard credit score check. Without getting concern from me. And, my score got down by 10 points. How ca I get back these score. **Labels Added**
They changed my account charges me for 2 months of ignite and also a late payment. With previous account I had a credit never recieved that!!!! New bill is over $330 can't afford that on a pension. . ! **Labels Added**
Trying to type this up in a calm fashion as I don't want to appear overly angry or disappointed with Rogers, as I usually am. Outside of the many issues I've had over the years, recent interactions with Rogers has not been uniform. Just spent last fe...
This morning I noticed there was a new account opened under my name a post paid account, they did not even use my complete name but they still managed to do that this puts Roger’s security in question and it also makes me move to different company, I...
