I had some billing issues with my home internet service, so I decided to reach out to Rogers’ online chat support. After waiting a few minutes, I was connected to an agent named Harsha. That’s when things started to go downhill.I explained my situati...
I am traveling in bangladesh, south Asia.I have the infinite plan with unlimited NA plan.If I get sms for otp verification and don't reply to anything and disable my data will I get charged for roaming ***Edited Labels***
hi guys, I left Rogers for another carrier and not liking the customer service and reception and am open to a call or other online discussion with winback team from Rogers. I understand sometimes they call clients that leave - anyway to just tell t...
My wife and I were attempting to upgrade both lines on our account to a new phone and new plan. Mine went through with no issues. Her line had some missing discounts that we were promised. The rep cancelled the upgrade order that they processed and a...
I just got my rogers bill today for $442 instead of $58.When I called Rogers to check the reason behind it then they told me that I have overused 212 minutes for international calls.After counting all the minutes in my call history that I used, it wa...
As a loyal customer of Rogers, I am totally fed up with the poor service and communication in the upgrade of our 4 family phones. 1. When upgrading 4 devices, the Rogers agent/system put all of our four upgrades under ONE name (my daughter Chris...
Hi I went to Roger’s store for porting my sim from virgin to Roger’s . It was unsuccessful. I was Roger’s previous costumer but due to some issues I port to virgin . But I cleared all my dues. Now I was porting again to Roger’s but was it was unsucce...
On the 12th, I attempted to upgrade my phone using the website. Something must have gone wrong because a week later I still hadn't gotten the phone I ordered (Though I did get a 'thanks for your order' email).After the week I figured something was wr...
I’m trying to reach the management team, They had a direct Number (1-855-847-6955) That was good before COVID, Now the number tells me to call the (1-888 rogers1)number, So when I contact Customer service to ask for the management team number they pr...
Is there any solution to the below given problem because I'm considering switching my network to another carrier.I converted from Chattr to Rogers in July. At that time, I was told I cannot open a separate line for my wife BECAUSE SYSTEM WOULDN'T LET...
I have 3 lines on my mobile Rogers account. I called to ask if I can switch to the advertised plans on your site for my three lines and I was told I cannot. I asked to switch to the infinite premium plans that you offer on your website and I asked ab...
I want to buy new 16 pro max *Added Labels*
I'm currently being charged for these 2 items, Premier is $32.48 and Premier Specialty Pack is $68.00. I can't seem to find a channel line-up for the Specialty Pack, but when I look on the Premier list, it seems that's exactly all the channels I hav...
1. On December 20th, I could no longer sign on to my Rogers email account - xxxxxxxx@rogers.com. The sign on process would not accept my password. 2. I tried the lost password process with no success. A resulting message stated I had to contact Roger...
I bought the phone couple days ago but yesterday the phone price just dropped. I heard that there was 15 days price protection. Is "Price protection" still existed? Thanks *Added Labels*
I travelled to overseas December last year but before I did that I called Rogers to put hold on my phone service I talked to someone and told me that you can do that for $7 a month but before we do that you’ve to pay your current bill which I did and...
When i extended my internet plan last year, asked the representative if there would be cancellation fee due to moving out within 2years and she said no! Even had a chat with another representative a few weeks ago regarding the samethings, he said no ...
Hi. There. I have a question. I using a 5g infinite Cnanada-Mexico-US Roaming plan now. And I am in New York now but why can’t connecting mobile network? And I will return to Canada tomorrow. So, I did looking for connection solution on rogers websit...
Hi, i can see we can transfer number online by clicking transfer existing number online in that particular line, but before we need to activate new line. my phone is esim compatible s22 ultra, when i activate new line it shows Things to know Free ...
Order 2 sim cards and a flip phone to have pickup at the store. That was Nov 28 and it's Dec 21. Rogers already ran my card for the flip phone. Should I just go down to the store? Is it because the online offer was 70$ service fee is waived so the st...
