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Suspend tv service

jilla9799
I've been around

Can tv service alone be suspended while the owner is in hospital?

 

 

 

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Re: Suspend tv service

57
Resident Expert
Resident Expert

@jilla9799 :  If you're still on Legacy Digital Cable, you should be able to suspend your TV service, however, I believe there are minimum and maximum monthly periods.  The cost is around $10/month to suspend.  You'd have to contact Rogers to check on the latest rules, especially since Legacy Digital Cable is rumoured to come to an end around the end of 2023.

 

If you're on IgniteTV, then the answer is no, you cannot suspend only the TV service. What you can do is switch to a lower cost package since you probably won't need as much internet, unless you're already on one of the low cost plans.

 

You could also cancel Rogers completely for the time frame and subscibe to a low cost internet service provider.

 

All of this is probably not worth it if it's only for a month or two or three.

 

Previous discussion link below:

 

https://communityforums.rogers.com/t5/Account-Support/Temporary-Suspension-on-Ignite/m-p/510201/high...

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