I was offered Ignite upgraded for my internet, with a Promise of stable internet. I got the router, and it was not working. I patiently worked with Ignite support for 10 days. They tried various things and finally a technician was requested to visit...
Hi all, recently indulged in a 500mbps plan on a 3 year commitment. In my key order information details I see that it states under the pricing that “Prices subject to change in accordance with the Rogers Terms of Service. Either I’m tired or I don’t ...
I do not understand how a brand new phone I purchased from the Rogers store ends up blacklisted and I’m told they need to “investigate”. I bought it 2 weeks ago. Just two weeks ago brand new… I went back to the store with my receipt in hand and the...
I was shocked to find out today that Rogers doesn't have 12 month promos like they advertise. My 12 month promo was to expire on April 30/22 and my Rogers bill came and my price had gone way up. I had already talked to Rogers and made arrangements fo...
Hi joined Rogers in March and was provided with a promotional welcome gift - a $150 Mastercard. I was suppose to receive a Welcome email after 5 to 6 weeks with the activation code. I never received the email. Called Rogers. The customer service peop...
I was new here in Canada when I got a Samsung S8 from Rogers. And the way I understood how the 2-year contract works is that I have to pay the phone + text, call, and data within those first 2 years. And then after the 2 years, I only have to pay for...
For a company that sells internet services, this is shocking. I wanted to upgrade a cell phone but the site keeps either booting me out or just takes me back to the same screen over and over again. All I am doing is trying to click on the "more det...
I have a local wireless number, currently with another carrier. It appears to be easily portable to Rogers. my problem is, I don’t want to use that number for several months, so am planning to park it with a service called “NumberBarn” until I am rea...
If Basic channels are included in my retirement home, how do I add additional channels such as a Sports package? *Added Labels*
My friend pays $18 month for their iPhone ``13. Said they got a deal at the beginning of April. I only see it for sale for $47/month... that's a huge price diff. I need a new phone but am I better off to wait if a new sale will happen this month? *...
I'll try to keep this short.I called in to cancel my home services as I've found better prices elsewhere. When the rep proceeded to look for something better for me, he gave me a quote for Ignite 150u with Flex 10 for $125. But I found another deal o...
I'll start by saying that the retention agent I spoke to was great. He tried as best he could to fix the problem that I'm about to discuss. BUT, I called on 04/03 for an upgrade, my daughter dropped her phone, it's unusable. I was told there was an o...
I am out of the country for 4months and not using the internet for that period. Can my account be frozen for that period and extend the current plan for 4 months? For example, I will be out of the country on April 05 and return on July 05 of 2022. an...
I had requested an RPP code on March 9th and after looking over pricing online, the following morning I go back to look again and my code is no longer valid and I'm told it's because it's linked to another account. The email says it's non-transferabl...
Beware of Rogers so called special offers from email blasts. I was offered to switch to Ignite 1Gig with Smart Stream for 59.99 a month for 1 year along with Disney+ . So I switched only to find out that it's not 1Gig its 150 and no sir that package...
I've been looking to see if I can make my bill lower and changing my plan. (My phone has been 'paid off') but when I go to plans...the lowest is $85,- with 25gb + 15 bonus gb! I don't use that much. I know Canada has one of the most expensive data ch...
I am renting my attic to a potential tenant I want to get installed a separate internet line( than the one I already have in my house) for the tenant that the tenant pays for.How do I do this and how much does it cost? **Labels Added**
So every time I sign on to Rogers it shows me my exclusive offer. The latest is pretty temping. Pay $57 a month more for less services. So tempting..how did i get so lucky?? *** Edited Labels ***
My mother’s promotion was about to expire last month, so she called Rogers asking if someone could help her to keep her existing services at a comparable rate. After much back and forth, someone was able to assist and she was told that the only chan...
Rogers Bill went from around $300 to $600 and my account has multiple services that I did not subscribe to...and I can't get anyone on the phone to speak with to correct it. HELP?? **Labels Added**
