How do I know when my contract ends?
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03-25-2025
08:56 PM
- last edited on
03-25-2025
08:58 PM
by
RogersZia
I started my service on April 12, 2023. I brought my own unlocked device. I looked at my contract that they emailed me back then, but I can't find anything telling me a length. This is what I'm working with. I have been trying to find answers by searching online with no luck. Am I able to cancel without incurring a fee or do I need to wait till April 12 of this year? Like is it always a 2 year contract? I just can't find any info. Please can I have a real response? No bot replies.
Thanks.
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Re: How do I know when my contract ends?
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03-25-2025 11:38 PM
@StellarWolf Typically, 2-year contacts with early cancellation fees are associated with device financing, which does not apply to you. Your Service Agreement Term is Month to Month, and that also indicates that you are not locked into a contract and can cancel or make changes at any time.
If you would like official confirmation of your account status and options from Rogers, just send a private message to @CommunityHelps . They will ask you to provide them with some personal information (via a secure form) so that they can authenticate you, and then can access your account and answer whatever questions you may have. If you would like to continue as a Rogers Wireless customer, they can also check to see what deals are available to you as well.
Re: How do I know when my contract ends?
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03-25-2025 11:38 PM
@StellarWolf Typically, 2-year contacts with early cancellation fees are associated with device financing, which does not apply to you. Your Service Agreement Term is Month to Month, and that also indicates that you are not locked into a contract and can cancel or make changes at any time.
If you would like official confirmation of your account status and options from Rogers, just send a private message to @CommunityHelps . They will ask you to provide them with some personal information (via a secure form) so that they can authenticate you, and then can access your account and answer whatever questions you may have. If you would like to continue as a Rogers Wireless customer, they can also check to see what deals are available to you as well.
