Today I spoke to Nancy who finally resolved my 4 month issue with mobile phone bill.When I purchased the phone on Winback offer which promised a credit of $200 credit,the credit never arrived and I have been chasing it for months.NANCY is a doer.The ...
The Rogers Refer a Friend Program is definitely fake. I have referred 6 friends in 2023 and its shows that all of them are successfully referred but I haven't gotten any credit for it yet. Even after sending multiple emails to their customer service ...
On February 10, 2025, MyRogers’ manual payment system evidently and fraudulently copied my debit card details which they used to illegally process a duplicate transaction of $94 23 minutes after I made just the one authorized payment of $94 in their ...
I absolutely hate when companies deliberately hide important details in their product descriptions to take advantage of their own customers. It's not difficult to add a disclaimer like "when in Canada only" to "Unlimited International Text, Picture a...
This morning, I received a call about with an offer for 2Gbit internet. I am alreafy an internet customer that has the 1.5Gbit service. This call really disappointed me because the person calling knew so little about the service they were trying to s...
I have lost my phone on 21 august 2024 then i contacted likewize support team but they didn't help me instead they are rejecting my service request. I have been paying them $24.85/ month past one year by trusting them that they will help me in terms ...
What are the costs of roaming for 1 month in Indio, ca? **Labels Updated**
Hello!I’ve had an issue with opening an account with Rogers. I opened an account with Rogers, the employee opened it, proceeded with the credit check told me I should receive the e-sim by e-mail shortly!Well seems like the employee never opened the a...
Can someone explain the above post... it is very difficult to see what it actually offers..... Yes I understand the Can US Mexico part... but what are the specific rules for the +Travel part? I find the system is vague about what is covered in calli...
Hello,I recently got an offer to upgrade my phone plan to include Travel... the offer said blah blah +Travel. approx $20 more per month.I upgraded and took many chat hours to stipulate and validate my understanding of the offer... this upgrade provid...
We are moving and had to close our account we have a credit now and will how do I get that refund ***Edited Labels***
Hey Rogers/Shaw. Having an email issue this morning (it doesn't work, did not change anything on our end, just woke up to it not working). So I started a chat with your chat bot, didn't get very far and had to switch to an agent. Before I could get...
Hello, I'm here asking for help. For the past couple of months no one has been able to give me any guidance including Rogers. Last year I signed up for internet service with Rogers. I live in Ontario and that was the only service I had with Roger...
I recently ported a bell number to chatr and had my service active for one month. Due to missing my payment, they canceled my account on the 58th day from when I first switched over to chatr. When I tried to top up my account on the 59th day, my numb...
I ordered a tablet from this team, they supposedly gave me a tablet with the order of an extra wireless phone as a bundle. I am not waiting 2 months with no answer, no email, no contact, nobody to reach out to me. I have waited patiently. One thing...
Hi! I was wondering if I could change my name on my account without faxing or mailing. I don’t own a fax machine and really find it odd I have to pay out of pocket to send you a letter just to change my name on my account. This all seems so archaic a...
Hey just recently renewed my internet. noticed that in my terms of service when I agreed to it had details different. In particular, early cancellation was $10 per month up to $360, however in the agreement in my email afterwards it was $15 per month...
Billed for Cancelled Service *Added Labels*
Hello. At this moment, I'm unable to view my orders page. I tried 3 different browsers and the phone app, too, all with the same result. *Added Labels*
I received a phone call from Rogers a couple of days ago, from a loyalty department with a deal to switch to Rogers Wireless (currently only Internet with them ). Switching all 4 lines for the family would supposedly give 100GB each, sharable data, n...
