I got my phone back in june 2023 and lost it recently. Since then, I am trying to get in touch with likewize, they are sending us to rogers and rogers says they can’t help us out. Likewize is saying everytime we contact them that someone will contact...
Hello, I would like to know why my new Rogers account was abruptly cancelled 3 days after I opened it. I called the Customer Service line at 888-764-3771 to do it, and with the help of an agent, he created my account, I picked my plan and my phone, a...
I was promised a price for two phone when I signed on in October 2023. Since I have called every month and sometimes 2 to rectify the billing on the phones. The first line is to be charged at $60 + 8 for the phone rental per month and the second line...
Just voicing my displeasure on finding out on my own of a monthly rate increase of 3.6%. No heads up by way of notification in any form....other than the monthly bill notice with what was obviously a higher price. Don't care why, yadda yadda....jus...
If I suspend my ignite service while on vacation will there be enough signal to enable me to check my security cameras and mini split *Added Labels*
Hello. My internet promo is ending March 16 2024. I'm paying less than $40 dollars a month for 50 speed. I've called Rogers several times to get another promo but I have to pay at least $50 before tax. I've called to cancel my service for March 16 20...
im paying for device protection plan for my cell & dont need it so is it possible to remove it online from the rogers website or will i have to call to get it removed. ive tried to find where to do it online but cant seem too. ***Added Labels***
Have been a customer for over 15 years and have slowly cancelled service after service due to Rogers refusal to match competing offers and once cancelled they call back to offer a better deal than I had asked for, but then it is always too late. R...
My MIL will be moving in the near future. What kind of lead time does Rogers need for a move? It will be self re-install her Ignite gear. I would just log into her account and request the move. Thnx Bill *Added Labels*
I tried to request for a reversal of my apparent overuse of data. I am a senior citizen who is not very knowledgeable about the features of my mobile phone. I have been a loyal customer for 3 years and it is just now that I have an apparent overuse o...
Just wondering if I get charge on my bill when I’m traveling but my data is off.I get calls but I don’t know if answering cause roaming fee. Also is just open the wifi to get signalThank you *Added Labels*
Billing not listed on Roger's bill for SMS and MMS Canafa to USA. Cannot verify if the text messages are sent from my cell phone or a app. Rogers needs to have detailed billing information on the bill. Like the SMS phone number and Date of text messa...
Hi there!I have asked to cancel Ignite home internet in November, however support didn't it, and Rogers billed me for Ignite in December automatically. Then I turned off auto-bills, and texted support to turn it off. They said they did it. But next b...
I have an infinity plan with Canada wide calling. Can I. All from Canada to an 800 number of a US company free of charge? ***Edited Labels***
I am not sure what this is. For my wireless line, on my bills I can see two entries under 'Usage Summary':Voice (S) Unlimited Shared Minutes: XXX MinutesVoice Non-shared Minutes: YYY MinutesI cannot figure out the distinction between the two categori...
Hi, I have a balance owing and since I'm not able to pay it, what are my options? I do have a promise to pay setup for Feb 9, I just did that to extend my service another week! Please help **Added Labels**
It's has been 4 days since a CSR preformed changes to my account with my authorization. I've spent over 7hrs on the phone talking to multiple reps and managers trying to fix my issues. Cases have been filed and were down incorrectly multiple times. W...
So I got this interent was having bell before which was working good. The sales agent (referred to me by my friend), gave the same deal as my friend got. I asked him if their would be any installation charges, and he mentioned I am offering you 150$ ...
Last week, a Rogers sales representative pitched me a compelling promotion: 60GB for just $40 monthly, free from any extra fees. Today, post-SIM activation and switching, I find my plan outlined in an email - $50 monthly, no discounts, and an unexpec...
