You won't believe this. I canceled my Rogers due to moving and awaited my final bill after equipment return. I paid the $106 and 4 days later received a text to pay so I inadvertently paid it again. They sent me a refund of the full amount of the ext...
I had Rogers Internet with a discount, i believe, for at least 3 years now. However, my last bill was billed 3.5 times higher than my regular price. ($100 to $350). I was not expecting just a drastic expense and not doing well financially. I wish I h...
Hey, so Rogers sent me an email saying their winback team would call me. I got a call from this number (+18334479898) today, but they hung up before I could even say hello. I left a voicemail asking them to call me back, but I haven't heard anything ...
TL;DR - Rogers keeps sending my account information to a person not part of my family account and I've received that person's Rogers bill. Changes were made to my account and I was not notified of these changes. Seemingly, no one at Rogers can explai...
Chatted with Rogers support on this and other issues, but who in their right mind at Rogers approved this? Turning Roam like home off, needs to be done via a chat or by calling Rogers. There is no other way! Not in the Rogers app and not on website. ...
We always had Bell at home as an internet provider. We are migrating to Rogers but we don’t have a coaxial cable to connect the modem. What are the procedures?
Rogers came up with a genius money grab idea.They set a so called "credit limit" on my account at about 2/3 of my normal monthly bill.So every time they issue a new bill my account gets suspended without warning.Worst company management ever. I am a ...
I paid my December bill of $56 on December 18, 2024. My next billing period was set to begin on January 4, 2025. However, I ported my number to Fido on January 9, 2025, and discontinued my services with Rogers.To my surprise, I have received another ...
Daughter is Travelling to the UK and want to an add on for international calling.Both our phones are on the same plan. ROGERS terms say calls must originate on the Rogers network in Canada and terminate international for the preferred rate.What is th...
Typically, how long does it take to receive a call from the winback team? ***Edited Labels***
I've been with rogers 20 years, I recently finished 2 year plan phone plan and was looking forward to finally saving money but the hike of my bill is outrageous, where is everyone switching to? Who is a better provider? ***Added Labels***
Took the insurance for $2200 phone so my mind can be free paid premium every month on time , so few days ago when i lost my device , and claimed for it took them around a week to say we cannot complete your service request and have sent a mail which ...
We had 5 lines with Roger’s. We had terrible service and had 2 months left in our contract. We called the head customer service and Letoya who works for the loyalty department told us she can make an exception for us to cancel our plans early with th...
Hi,I’m planning to move to a different provider as I had a very bad experience with Rogers telecom services. I never saw the team so lazy that they take 2.5 months just to make updates to someone’s account. I’m going to switch my wifi, home security ...
Dear Red Wireless Customer Support Team,I am writing to express my dissatisfaction with the service I received during my recent interaction with your representative, Rachna (Extension 061). I found her behavior to be unprofessional and unhelpful, as ...
So every other cell company that I've contacted gives you a phone for free as long as you sign it to your contract as long as long as you stay above a certain rate of a of a planRogers is charging me full price for the phone and is still trying to te...
I cancelled my internet service on January 6, 2025, and was told I would get a returned label via email in 24-48 hours to return the internet modem. I did not get anything about the cancellation notice or returned label. I called customer service 2 ...
Hello, I called Red Wireless to switch from Cityfone to Rogers and they said it would be easy. I got a new sim card set up with a temporary number. It's been some days no with no switch. I've called Red Wireless and they say call Rogers. I call Rog...
Paying 60 on bell today ! And Freedom is offering a sweet 35 dollars offer ***Edited Labels***
Greetings. I recently moved from Roger’s and got a call from Roger’s Win Back team. They gave me a good offer and I shifted to Roger’s again.My Wife also switched to other service provider but she did not receive any mail or call from Win Back team, ...
