Hi I recently buy I phone 16 from Roggers’s store worthington Brampton on Boxing Day sale.The representative offer me $35 plan with $28 per month for phone for 24 months and also buy protection plane of 19$ with first 2 months free . He also charged ...
I got a new line with Roger with phone, looking to cancel it due to multiple reasons; but the third party store is refusing to accept phone, phone was not used just open box at store only? Please suggest what to do **Label Updated**
Hey!I was recently charged for 10 text messages that were apparently sent from the us from Canada. I am very frustrated as Rogers claims that they “verified” the texts and they were valid.I was unable to find any such messages on the phone. I was ori...
I am getting very frustrating now. I am not sure this will help. I upgraded my phone to iPhone 16 as per the Black Friday sale. The customer service guy deleted my preferred program discount by mistake. I finally reached another lady and helped to ad...
Your Multi-factor Authentication (MFA) system is a pain-in-the-??? ..... I don't want it and don't need it - and don't tell me I can turn it off because your web site will not let me turn it off.......... if you insist we use this waste of time I wil...
I was told that a 70$ Enrolment fee will be waived off for the RPP plan and I was told its only for existing customers and not for new customers? I am a new customer to Rogers and still was charged that fee. Any idea who to reach out to *Added Labe...
I am out of Canada I see $135 in my recent bill for roam like home which I never activated, may be it is active by default in my plan which I was not aware of. Want full credit of these charges as I never used my phone while in roaming. **Labels Up...
I am deeply dissatisfied with my recent experience with this insurance company. I have been a loyal customer for over four years, consistently paying my premiums and referring others to their services. However, a recent incident has made me question ...
I want to use my 5 free roam like home days during international travel . I do not know how to adjust cellphone setting. Should I turn "data roaming" ON or OFF, "Mobile data" ON or OFF, and "flight mode" ON or OFF ? Thanks for in advance ...
With some of the news about scammer impersonating account holders, is it possible to set a verification password or pin that must be provided before there are any changes. For example issuing a replacement SIM, changing mailing address, etc?I assume ...
got the account on dec 1 .... my first bill was due dec 24th ,, paid on dec 16th ,, and they decide to post on my credit score on on dec 6th that i owe the full amount of the first bill and i havcnt paid anything ruining my credit score !!!!!! af...
Hello,I received a winback offer after leaving Rogers and called customer service in the hope of taking the offer. I was told by customer service that there was no note made of any offer presented by winback. I don't know what I can do now because cu...
I had some billing issues with my home internet service, so I decided to reach out to Rogers’ online chat support. After waiting a few minutes, I was connected to an agent named Harsha. That’s when things started to go downhill.I explained my situati...
I received an offer of free Disney+ with ads because I have the ignite bundle. I used the provided code number and had it all set up…then it disappeared. I have spend hours on the phone with Rogers and Disney and still no results. Yesterday I went th...
How can I swap phone numbers between 2 plans? ***ADDED LABELS***
I am escalating issues to Rogers' President's Office. I got Wi-Fi at the end of April, and the agent(Ria) who helped me set up the appointment for the Wi-Fi connection said that the connection fee and service fee would be waived, and that I wouldn't ...
I have had multiple interaction with Rogers Retail Store and Technical support(including manager escalation) but after 6 visit to the store and 5 phone call with technical support it is not resolved. Both of them are just passing the ball to each oth...
I may be known as "The Cat Lady" by my friends BUT - I am not an "IDIOT". On November 1 this year, I happened to be in the city and came upon a Rogers store; thought I'd take a chance and see if I could get a new screen for my cell phone from them ...
I am traveling in bangladesh, south Asia.I have the infinite plan with unlimited NA plan.If I get sms for otp verification and don't reply to anything and disable my data will I get charged for roaming ***Edited Labels***
hi guys, I left Rogers for another carrier and not liking the customer service and reception and am open to a call or other online discussion with winback team from Rogers. I understand sometimes they call clients that leave - anyway to just tell t...
