Wow, so another fantastic issue with Rogers, yet again. Customer Service and the issues keep getting worse and worse and I am about fed up and ready to move my 4 lines. I activated a plan through Myrogers app that provided me a deal with 170GB, u...
Long story. 25 year customer with Rogers. 4lines. I paid for device protection when offered by Rogers rep and at no time was I provided information or terms after I purchased. The rep said once I have the protection you can claim whenever never sayin...
Your canned response offers me nothing. I have already spent 90 minutes on the phone on Monday with absolutely no help, no solution and no resolution. I will decide soon on if I am moving all my lines and changing our home service as well.
Thank you Jermaine for reaching out to me. I actually do appreciate it. Was not completely satifisied with the solution but it is better than nothing at all. I really hope that you re-train your customer service reps to how Rogers used to be whe...
