I am an existing customer who has smart home monitoring. I have one camera and the emergency monitoring system. The camera is garbage. It does not detect anyone walking up the driveway. Is it worth switching to ignite self protect? Is installation in...
Just had ignite installed and now my security cameras don't work.assumevits the new modem? *Added Labels*
It has been a considerable time since security cameras were dumped and abandoned in my residence. All my efforts to get your company to install the cameras have proved abortive so far. The most annoying part is that I am being charged for services...
Just received an email offer for Ignite Self Protect to include 2 cameras on Rogers for 3 years. Anybody also receive this. Does anyone have any experience with this service ***Edited Labels***
I have had a monitoring system for quite a while. I had an incident happen last Saturday and when I took my memory card out and put it in my laptop - I got a message saying that the SD card must be formatted. I formatted the card, put it back in ...
HiIs there any way to install more than 6 cameras? Is rogers looking to upgrade this in the future?ThanksMatt **Labels Added**
Honestly I have had the monitoring set up now for 3 months and it has to be the worst security system in the market…The cameras are just awful, I had the sensitivity on high and would end up with endless videos of leaves blowing my plants lightly, bu...
I've tried resetting it but it made no difference. Can I consider the camera dead? **Labels Added**
I recently got the home monitoring system installed (door sensors, motion sensors, security cameras). The sensors work fine but I am very disappointed by the cameras. Some issues I noticed during the 1 week I've had these cameras: 1. I was told I cou...
Hi Folks, I had this issue just started yesterday. My setup before it was running fine: 1. Touch pad (wifi connection) in the same room (2nd floor) as Netgear router. 2. The outdoor camera is connected via LAN cable to one of the LAN ports of the net...
I have the R.S.M. Automate package and have it set to send notifications as well as video clips to my Gmail account every time my door is opened. I quickly noticed that these emails where being sent from Notifications@smarthome.rogers.com and they ar...
Is it possible to view the SHM video on a laptop or can you only see it via the app. Say I'm waiting for a package and I'm in my home office which has an additional laptop. Can I view the video on the laptop instead of using my phone. What happens...
For the last week we are having a really hard time with our live camera feed showing on our cell phones. We can see recording but not live feed. I have rebooted wifi, touch screen and our phones. We have turned the phones off and on and still doesnt ...
I just had Security Video installed but it's not working on any browser: Chrome, firefox, safari. Has anyone experienced this and how do you correct to view properly? ***Edited Labels***